Mr Bigg’s Gives Customers New Experience at Amuwo Odofin Store (Photos)

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From left: Omoniyi Oniyide,Operations Excellence Manager; Eustesia Ogunsusi, Marketing Services Manager; Edo Edeko, Operations Excellence Manager; Ethel Mba,Marketing Manager and Sadiq Olorode, Restaurant Manager Mr Bigg’s and Debonairs Pizza all of UAC Restaurant during the Mr Bigg’s Customer Experience activation at Amuwo Odofin store in Lagos.

In its pursuit to reposition Mr Bigg’s, the leading quick-service restaurant brand has opened a new state-of-the-art store in Amuwo Odofin.

The first of its contemporary restaurant was opened in Northwest Filling station in Victoria Garden City Lekki on July 9, 2019.

From left: Omoniyi Oniyide,Operations Excellence Manager; Eustesia Ogunsusi, Marketing Services Manager; Edo Edeko, Operations Excellence Manager; Ethel Mba,Marketing Manager and Sadiq Olorode, Restaurant Manager Mr Bigg’s and Debonairs Pizza all of UAC Restaurant during the Mr Bigg’s Customer Experience activation at Amuwo Odofin store in Lagos.

Meanwhile, residents of Amuwo Odofin and Festac Town, suburbs in Lagos have commended UAC Restaurants, Limited owners of Mr. Bigg’s for locating a contemporary combo store housing two of its brands- Mr Bigg’s and Debonairs Pizza in their neighbourhood.

It would be recalled that UAC Restaurants Limited recently commenced remodelling of its Mr Bigg’s stores nationwide in a new initiative aimed at positively redefining the lifestyle of its numerous customers.

While commending the new state-of-the-art combo store housed by Peridot Filling station along Festac link road at Amuwo Odofin, Chief Ademola Shabi, a businessman said, “location of this store could not come at a better time as the country prepares to celebrate its 59th independence anniversary.”

From Left: Eustesia Ogunsusi,Marketing Services Manager;Edo Edeko,Operations Excellence Manager;Ethel Mba,Marketing Manager and Sadiq Olorode,Restaurant Manager Mr Bigg’s and Debonairs Pizza all of UAC Restaurant during the Mr Bigg’s Customer Experience activation at Amuwo Odofin store in Lagos.

Shabi, who said he is a fan of Debonairs Pizza, described the new combo store as a fantastic place for a family hangout. “Unlike other outlets, this new one meets international standard with quality service and good ambience for all occasions.”

Another customer, Mrs. Linda Moneme, who visited with her family expressed joy over the new store particularly the state-of-art facilities and excellent customer service.

“A good family restaurant is one that offers delicious food that reminds people of the favourite meals their mothers cooked when they were kids,” she said.

Mrs. Moneme further pointed out that “Apart from good food, the new store also possesses the capacity for customer service and its response time beats others around the environ.”

Corroborating the testimonials of several customers at the combo store, Kenneth Joseph, an entrepreneur said, “I didn’t know it was Mr Bigg’s until I was told,” adding that “as you can see, their service is top-notch and the environment is unbelievable. We are enjoying every bit of it.”

Reinstating his previous experiences, Joseph said, “I can boldly say that customer orientation in the new restaurant is world standard compared to anywhere in the world. The car park is spacious, food is excellent and customer service is top-notch and so is the tidy convenience.”

UAC Restaurants Limited had said that the new approach promises to sustain excellence in a wide variety of dishes, pastries and confectionaries to the delight of its teeming consumers, which is the heritage of Mr Bigg’s.

Speaking on the new combo restaurant, the restaurant manager, Olorode Sadiq said, “The new outlet is designed to sustain the heritage of the 33 years old outfit by raising the customer service to a new level.

“The new store is patterned to deliver high-quality food and good ambience as the basic standard. The menu offering is aimed at providing a wide variety of choices to meet the customer tastes and trends,” he said.

The Amuwo Odofin’s restaurant has a cosy ambience backed up by excellent service delivery by top professionals in the industry to give customers unmatched experience in a friendly setting. The convenience, the downstairs lobby, the upper lobby are world-class with comfortable seats, coupled with an excellent Kiddies corner tagged “Duplin Planet” are aimed at providing the whole family with an unforgettable experience.

UAC Restaurants Limited began the remodeling of Mr Bigg’s store with the commissioning of Northwest Filling Station, Victoria Garden City Lekki outlet in July 2019