COVID-19: Olivier Jolivet, CEO of COMO Group, on the future of travel in a post-pandemic era

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COVID-19: Olivier Jolivet, CEO of COMO Group, on the future of travel in a post-pandemic era

SINGAPORE – Media OutReach – 2 July 2020 – Luxury hotels and resorts have always
positioned seclusion, exclusivity and a host of wellness options as touchpoints
in their offerings. Moving forward, the Covid-19 pandemic begs the question of
whether the travel industry will follow suit.

 

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With over two decades of experience in the
business of luxury travel and private equity, Olivier Jolivet, CEO of COMO
Group, is one of the far and few professionals fit to divulge the future of
luxury travel in a post-pandemic world.

 

Supporting COMO’s Community & Employees

COMO’s brand DNA is not without its focus on
well-being. Through its social media channels and Stories newsletters, COMO has
been reaching out to those staying at home during the period. The
organisation’s group of therapists are also plugged into improving wellness,
both physically and mentally, in employees and communities.

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Likewise, in the spirit of support and
sensitivity, COMO waives all of its cancellation fees – offering the option of
either reimbursement or postponement of travel dates to 2021. Retaining their
employees is also part of the efforts despite closing off 90 percent of their
hotels.

 

Extending the commitment to well-being
beyond COMO’s direct influence, food, supplies and beds have been provided to
healthcare organisations to aid front liners in the fight against the pandemic.

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Travel & Its Future in a Post Covid-19
World

As unprecedented as it is, the Covid-19
crisis is unfolding at the pinnacle of travel – causing ripple effects onto
international travel and even putting a stop to it momentarily. To Olivier,
luxury travel has always been about space, privacy and choice. This cannot be
farther from truth in what constitutes our new normal.

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Given our current and recent experiences,
Olivier considers that travellers tomorrow may opt for smaller groups, more
intimate locations and specialised offerings instead of 300-bedroom hotels. In
this respect, destination-focused hotels, unique suites and wellness programs
have always formed the nucleus of COMO’s business model.

 

Intentionally so, the vision COMO’s founder,
Christina Ong, had 30 years ago has led the brand to unrivalled success and
certainly so, not by chance. As Olivier calls it, the COMO model for modern
travel and living is, without a doubt, significant in today’s context.

 

Although relevance is key to staying in
business, Olivier believes that it isn’t the right time for a new marketing
decision – at least for COMO. He advises against remodelling messaging –
indicating that crises are not opportunities and using them in that way can be
unfortunate.

 

Mitigating Covid-19 Impacts on the Travel Industry

It all starts with your brand DNA, remarks
Olivier. How it relates to the environment you operate in, people you serve –
from employees and guests to stake-holders present – factors in your crisis
management.

 

Cushioning the impact of a crisis of this
scale requires intervention in some form. If the government is financially
capable, monetary initiatives point in the right direction for repair and
recovery. Still, this could be an issue for emerging economies.

 

This article is originally inspired by Robb Report Singapore.

COMO Hotels and Resorts


COVID-19: Olivier Jolivet, CEO of COMO Group, on the future of travel in a post-pandemic era

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Latest News

New entrant AECO Energy launches business innovation to deliver ‘last mile of value chain’ to Singapore’s maturing open electricity market

  • AECO Energy announces the launch of its operations in Singapore to provide innovation to the open electricity market for businesses with generation 2.0 of its technology and service offerings.
  • The company will introduce three solutions as part of its initial portfolio, customisable to specific business needs.


SINGAPORE - Media OutReach - 13 April 2021 - AECO Energy, a new entrant to Singapore's electricity sector, has today announced the launch of its operations. AECO Energy will be the first-of-its kind energy technology and services company aimed at innovating customer-centric offerings in electricity and renewable energy markets.

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With over 12 years of experience in delivering open market electricity services and solutions to businesses in Australia under the Power Choice brand, AECO Energy is bringing its second generation of services and technology to Singapore for the first time. AECO's second generation delivers on two major offerings.

Firstly, AECO delivers the 'last mile' of value in Singapore Open Electricity Market (OEM) value chain by providing innovative services to assist businesses to manage, plan and make better buying decisions.

AECO is all about enabling increased profits for businesses. AECO has a customer-centric mission to use its low-cost proven technology and expert-led services to enable better business decisions within a complex electricity market with multiple providers and opaque medium- to long-term pricing information. This comes against the backdrop of Singapore's maturing OEM, which gives businesses and consumers the autonomy to buy and choose their electricity providers - the freedom to choose.

AECO Energy's technology platform, MarketPro™ with its unique, electricity futures market simulator Rate Watch™, delivers business and electricity efficiency and empowers businesses through relevant and timely pricing information, while also helping Singapore businesses make better buying decisions via automated tenders and reverse auctions. Moreover, for businesses who do not have the capability and capacity to manage and purchase its own electricity, AECO Energy Portfolio™ delivers scalable buying power with a fully-managed contract management and purchasing aggregation service for small, medium and large businesses.

Alan Jones, CEO, Chairman & Founder, AECO Energy, said: "We are incredibly excited and humbled to be joining Singapore's dynamic energy scene with our low-cost, high-value products and services. Our mission is clear: just like Amazon is revolutionising the 'last mile' of product supply chains with its same day delivery, we are also delivering the 'last mile' of the value chain in Singapore's OEM that enables more businesses better purchasing decisions, more business profitability and growing all of Singapore's economy."

Secondly, with SGX-listed entities, enterprises and multinational corporations (MNCs)' increasing emphasis on sustainability, AECO (through its SustainPro™ offering) will bring for the first-time in Singapore the benefit of AECO's direct relationship with generators of International Renewable Certificates (I-REC). This enables Southeast Asian markets the benefit of medium- to long-term low-cost and structured REC solutions to meet renewable energy targets and sustainability goals. This translates to more profits by providing more predictable costs for businesses in meeting their sustainability and renewable energy goals.

"As a specialised company, unburdened with corporate overheads and distractions from Singapore's local market participants, we can offer companies who are based anywhere in Southeast Asia, sustainability and renewable energy solutions that span markets and countries at a lower and more predictable price. We are honoured to play our part to bring sustainability and increased renewable energy throughout the world and to do so while benefiting our customers' cost structures," continued Mr. Jones.

AECO Energy is introducing three offerings as part of its electricity management solutions:

  • MarketPro™: Businesses can optimise costs and seize market opportunities with exclusive access to customised market price information through AECO Energy's integrated online procurement and management platform equipped with Rate Watch™, a market simulation and automated procurement technology from as low as SGD $149 per month.
  • Portfolio™: Businesses get exclusive access to economies of scale with better buying power through professional and expert-managed energy procurement portfolios overseen by AECO Energy experts. This allows enterprises to focus on their core business while AECO Energy experts will fully-manage their electricity contracts and make better buying decisions on their behalf from as low as an additional SGD $74 per month.
  • SustainPro™: SustainPro focuses on helping businesses meet their sustainability goals at the lowest cost. AECO Energy offers lower costs on the procurement of Renewable Energy Certificates (RECs) and tailored REC supply solutions designed to meet transition needs towards a more sustainable business.

"With the understanding that business needs are unique for every organisation, our energy experts will work closely with customers here in Singapore to help them reduce costs, drive efficiency and make better buying decisions. By providing technology-enabled, insights-driven energy technology solutions, we want to create a profound impact on our customers' businesses to better position them for sustainable growth in the long-term," concluded Alan.


About AECO Energy:

Based in Singapore, the AECO Pacific Group owns and operates the Power Choice and AECO Energy brands. A leading pioneer for more than 12 years in electricity brokerage and consulting services in Asia Pacific focusing on deregulated electricity markets, AECO Pacific helps businesses with electricity procurement and management backed by market intelligence. Transforming and saving businesses more, AECO's combined experience in energy leadership and innovative technology solutions remain unmatched in dynamic and changing energy markets. For more information, visit https://powerchoice.com.au/ and https://aecoenergy.sg/.

COVID-19: Olivier Jolivet, CEO of COMO Group, on the future of travel in a post-pandemic era - Brand Spur
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