Omnichat Rolls Out Customer Journey Automation: Meta, Sa Sa and Vita Green join to share WhatsApp Marketing

• Omnichat launches Social CDP to collect customer identities from various social media platforms and map them to a unique profile.
• Customised marketing messages for different shopping scenarios, say when customers’ purchases reach specific amounts or even target specific tiers of members.
• 88% of businesses surveyed by Meta and Forrester Consulting agreed that WhatsApp has brought in more revenue.
• Sa Sa achieved a 39-fold increase in coupon redemption rates compared to the general rate through WhatsApp & Omnichat.
• Vita Green is equipped with a new communication channel which has boosted our sales and enhanced the overall customer experience.

HONG KONG SAR – Media OutReach – 8 May 2023 – Omnichat, a one-stop omnichannel messaging integration platform that offers conversational commerce solutions, recently hosted an offline event, “Future Commerce Summit cum New Product Launch”. Leading global social media giant Meta and several prominent retail brands, including beauty product retailing group Sa Sa and health supplements group Vita Green were invited to explore the recent retail trends in 2023 along with WhatsApp Marketing to foster conversions and sales while delivering a first-class customer experience.