- Social media platforms such as TikTok, Instagram, Pinterest, WeChat and Douyin are gaining a foothold in online shopping
- Online shoppers consider sustainability important when shopping online and expect transparency about CO2 emissions from their deliveries
- E-commerce continues to grow with reliability of delivery providers influencing online shoppers’ purchasing decisions
SINGAPORE – Media OutReach Newswire – 9 September 2024 – DHL eCommerce has revealed social commerce, sustainability and reliability of delivery services as key trends shaping the Asia Pacific e-commerce landscape and purchasing behavior of the region’s consumers, according to its global DHL eCommerce 2024 Online Shopper Trends Report. These insights, derived from the first two chapters, “E-commerce Trends” and “Online Purchasing Behavior“, show that Asia Pacific online shoppers are leading the way in social media shopping – a phenomenon also observed in other regions. Sustainability and the environmental impact of their online purchases are at the same time a concern for these buyers, and is a crucial factor when making purchase decisions. With consumers in Asia Pacific spending substantial amounts of time on online shopping, their expectations of delivery providers are high.
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DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivaled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries, including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.
DHL is part of DHL Group, which generated revenues of more than 81.8 billion euros in 2023. With sustainable business practices and a commitment to society and the environment, the Group positively contributes to the world. DHL Group aims to achieve net-zero emissions logistics by 2050.
