OPay has expanded its operations in Nigeria with the official opening of a new office in Jos, Plateau State, in a move aimed at strengthening service delivery and deepening financial inclusion across underserved communities.
The new facility, launched on March 25, 2026, brought together local business leaders, merchants, and senior executives of the company, marking a strategic step in OPay’s efforts to enhance its nationwide footprint and improve access to digital financial services.
Brandspur Banking News Desk reports that the Jos office is designed to provide closer support to customers, merchants, and agents, while improving response times, service efficiency, and business engagement within the region.
According to the company, the establishment of a physical presence in Plateau State will enable it to better understand local market needs, strengthen its agent and merchant network, and support the growth of small and medium-scale enterprises that rely on digital payment solutions.
The expansion also aligns with OPay’s broader strategy of promoting financial inclusion by making secure and convenient digital payment services more accessible, particularly in areas that have traditionally been underserved by formal financial institutions.
Speaking at the opening ceremony, OPay’s Chief Operations and Technology Officer, Dotun Adekunle, emphasized the company’s customer-focused approach, noting that the new office represents a commitment to improving service delivery and supporting local economic activity.
He explained that the presence in Jos would allow the company to build stronger relationships with communities, enhance product development based on user feedback, and expand opportunities for businesses to integrate digital financial tools into their operations.
The Jos office is expected to contribute to local economic development by facilitating easier access to financial services, supporting merchant operations, and potentially creating job opportunities within the region.
OPay’s continued expansion across Nigeria reflects growing competition within the digital payments sector, as fintech companies seek to improve accessibility, reliability, and trust in electronic financial transactions.
The company reaffirmed its commitment to delivering secure and efficient services while scaling its infrastructure to meet the increasing demand for digital financial solutions nationwide.
