Mouka: Dolidol International Group Appoints Adesegun Akin-Olugbade As Vice Chairman

Brand Spur
-
0
Mouka: Dolidol International Group Appoints Adesegun Akin-Olugbade As Vice Chairman

Mouka, the market leader in Nigeria’s sleep industry and a new member of the Dolidol International group, has appointed Dr Adesegun Akin-Olugbade as its new Vice Chairman.

The Board of Mouka’s parent company, Dolidol, has given their vote of confidence to the new Vice Chairman, who has an impressive resume of sterling accomplishments.

According to the Managing Director of Mouka, Mr Femi Fapohunda, the new Vice Chairman’s expertise is in finance, corporate governance and law. As a Non-Executive Board Member, his input and guidance to decision-making by Mouka’s Executive Directors would help propel Mouka to even greater heights.

Dr Adesegun is the Founder and Managing Partner of Luwaji Nominees, a legal and corporate advisory services firm and currently serves as Of Counsel at Clifford Chance (CC Worldwide Limited) and International Counsel at ÆLEX.

He is a graduate of King’s College London (LL. B (Hons) 1983, LL.M 1985) and Harvard Law School (LL.M ’88 and SJD ’91), in addition to being the Overall Best Student at the Nigerian Law School in 1984. He has served for over 30 years in the legal profession and financial services sector; having worked at both the technical and executive management level, in the public and private sector, for leading commercial law firms, multilateral development banks and international financial institutions.

He was previously General Counsel and Senior Director at the African Development Bank (AfDB) (2000 -2007) and the first Chief Legal Officer and Head of the Legal Services Department of the African Export-Import Bank (Afreximbank) (1993 – 1997). In December 2018, he retired as Executive Director (Chief Operating Officer), General Counsel and Corporate Secretary of Africa Finance Corporation (AFC).

Adesegun A. Akin-Olugbade has significant Board level experience. He was a non-Executive Director and former Chairman of the Governance Committee of Ecobank Transnational Inc. (ETI). He was also a Founding Director and Managing Partner of AFC’s wholly owned subsidiary, AFC Equity Investments Limited, Mauritius. He was a founding shareholder and former non-Executive Director of Asset & Resources Management (ARM) Company, a leading financial services company in Nigeria.

He is a life member of the Nigerian Conservation Foundation and Trustee of the African Refugee Foundation (AREF) and of the Nigerian Law School Class of 1984.

In 2003, he was invited to be a member of the Committee on International Monetary Law of the International Law Association (MOCOMILA) and joined the World Trade Board as the first African member in 2019.

Adesegun A. Akin-Olugbade is an alumnus of several Executive Management Programs including the Wharton CEO Academy, the IMD Executive Management Program and the HEC (Montreal) Management Development Program (MDP).

He is an Officer of the Order of the Niger (OON), a national honour conferred on him by the Nigerian Government in September 2012.

Tizeti Launches New Products To Achieve 100% Broadband Access

Brand Spur
-
0
Tizeti Launches New Products To Achieve 100% Broadband Access

In line with its commitment to bridge the digital gap in Africa, West Africa’s pioneer solar-based internet and voice service provider, Tizeti is set to expand its operations within Nigeria and Ghana, and into new neighboring Cote d’Ivoire and Togo in addition to mulling listing its Nigerian Subsidiary.

With over 2.8 million subscribers on its platform, a revenue of over N11 billion over 10 years, and no debt, the firm is exploring an Initial Public Offer (IPO) in the stock market for investors/shareholders while setting its eyes on expanding its footprints across the Francophone and Anglophone countries in West Africa.

Speaking at the second edition of Tizeti’s annual event tagged ‘NeXTGEN 2.0: The Next Frontier’, the founder and chief executive officer of Tizeti, Mr. Kendall Ananyi stressed that the broadband gap in Africa is still very high and operators like Tizeti must expand to ensure that more Africans have access to reliable, affordable and truly unlimited internet from Tizeti. According to him, Tizeti has been providing affordable unlimited internet service in Nigeria and Ghana using solar towers which has brought about 30-50 percent cost savings on data cap plans and made it the preferred option to its competitors.

“This expansion is very strategic for us and for the continent. We have grown significantly within the last few years, being profitable in three out of the last four years and paid our first dividend this year. We currently have over 3884 hotspot locations and built 1 tower every month since we started, with 2.8 million users in Nigeria.

Today, Tizeti delivers over 190TBPS of data a day, which is about 20% of what Airtel, the second largest telco with coverage in 36 states delivers. Using publicly available data on the website of the Nigerian Communications Commission (NCC) and our internal data, we are the number one fixed Internet Service Provider by users and active users in Nigeria today and the ISP of the year 2022.

And there’s still so much room for growth. Internet users in Africa are still about 26% of the total population, with almost 900 million people unconnected. We are now exploring the public markets for equity/debt to fund our next growth phase. We have reserved our ticket at NASDAQ, and are exploring London Stock Exchange as we are an LSE-Companies to Inspire, as well as the Nigerian Exchange NGX”, Ananyi said.

Speaking on the Francophone expansion, the co-founder and chief operating officer of Tizeti, Ifeanyi Okonkwo highlighted the increased submarine cable investments in Africa to date, and the absence of middle-mile and last-mile infrastructure that moves the capacity where it is needed. With Tizeti’s new infrastructure build-out across West Africa, Tizeti plans to bridge the digital divide and bring more Africans online via its unlimited service offering.

“We believe that Africa offers the most significant potential demand for broadband expansion, and we have looked at their populations, their relative contributions to GDP, the prevalence of higher and tertiary institutions, and other pool factors,” said Okonkwo.

Tizeti also launched new connectivity offerings, Tizeti Turbo Connect, which provides up to 150MBPS fiber-connected capacity to homes and offices, for NGN 60,000 (USD 85), and a new technology that allows it to deliver up to 1000MBPS. The company also announced new energy initiatives that minimize diesel cost consumption with solar panels and wind turbines across its base stations. Interested users can pre-sign up for Tizeti’s new locations at https://bit.ly/3bEKDfo

Other speakers at Tizeti’s NeXTGEN include Vickie Robinson, General Manager, Microsoft Airband; Oremeyi Akah, Chief Customer Success Officer, Interswitch; Dolapo Onah, General Manager, MainOne by Equinix; Elliot Sangoleye, Head, Payments Acceptance and Digital Commerce, Providus; Gbolade Emmanuel, CEO, Termii; Osayi Izedonmwen, CEO, Teesas; Modupe Okeowo, Country Manager, Eutelsat; Sola Akindolu, CEO, Brass; Mayowa Owolabi, CEO, PaddyCover; Vickie Robinson, General Manager, Microsoft Airband; Ionut Croitoru, EMEA Sales Lead, Cambium, and Desayo Tomi-Solanke, COO, Trove. The partners include MainOne, Providus Bank, Microsoft, Cambium, CSquared and Nokia.

Tizeti’s NeXTGEN 2.0 expanded the vision of the first edition and provides a platform for stakeholders in African telecommunications, technology, and business communities to strategize for Africa’s next frontier, while networking, discovering new opportunities, and discussing breakthrough trends in the global and African telecoms and technology ecosystem. The second edition event had over 700 technology enthusiasts, IT innovators, startup executives, corporate business leaders, and digital thought leaders and ended with an exciting 10th-anniversary dinner.

China Tower Forging ahead “One Core and Two Wings” strategy to capture market opportunities

Media Outreach
-
0

Profit attributable to owners of the Company increased 22.2%

HONG KONG SAR – Media OutReach – 9 August 2022 – The world’s largest telecommunications infrastructure service provider China Tower Corporation Limited (“China Tower”, or the “Company”) (Stock Code: 0788.HK) is pleased to announce its interim results for the six months ended 30 June 2022.

Performance Highlights

RMB Million

For the six months ended 30 June
2022 2021 Change
Operating revenue 45,479 42,673 +6.6%
EBITDA 31,958 31,184 +2.5%
Profit attributable to owners of the Company 4,224 3,457 +22.2%
Basic earnings per share (RMB yuan) 0.0242 0.0198 +22.2%
Key operating data
Number of tower sites (thousand) 2,049 2,035 +0.7%
Number of tower tenants (thousand) 3,521 3,423 +2.9%
Tower tenancy ratio (tower tenants / tower sites) 1.72 1.68 +2.4%


Our revenue maintained healthy growth while profitability continued to improve in the first half of 2022, with operating revenue reaching RMB45,479 million, up by 6.6% year-on-year. Our EBITDA1 amounted to RMB31,958 million, an increase of 2.5% over the same period last year, with an EBITDA margin2 of 70.3%. Profit attributable to owners of the Company totaled RMB4,224 million, up by 22.2% year-on-year, with a net profit margin of 9.3%.

Our cash flow remained strong. In the first half of 2022, net cash generated from operating activities amounted to RMB31,306 million, an increase of 29.2% year-on-year. Capital expenditures were RMB9,085 million, a reduction of 12.3 year-on-year. As a result, our free cash flow3 reached RMB22,221 million, up by 60.1% year-on-year. Our financial position remained stable and healthy, with the Company’s total assets reaching RMB313,523 million as of 30 June 2022. Our interest-bearing liabilities stood at RMB92,428 million with a gearing ratio4 of 31.1%, 5.9 percentage points lower than the same period last year.

In the first half of 2021, despite the adverse impact of the pandemic re-emerging in various regions in China, we orchestrated our Covid-19 containment measures and operating activities under the guidance of established strategy, strengthening our capabilities in resource coordination and sharing. Building on the stable development of our telecommunication service provider (“TSP”) business, our Smart Tower business and Energy business continued to experience rapid growth.

Dual growth engines of “5G + DAS” enabled stable growth in TSP business

Given the increasing coverage and penetration of 5G network in China, we maintained our focus on the latest market trends and evolving customer demands over the first half of the year and furthered resource coordination and sharing. As a result, we were able to build large-scale 5G networks in a cost- effective and highly efficient manner through offering innovative service and construction models. The Company undertook 318,000 5G base-station demand in the first half of 2022, with the cumulative number reaching 1.544 million as of 30 June 2022, of which 97% were fulfilled by sharing existing resources. Additionally, increasing DAS construction demand promoted even greater growth of DAS business. Given this, “5G + DAS” have emerged as dual growth engines, which secured stable growth of TSP business and cemented our leadership in the construction and operation of telecommunications infrastructure in China.

As of 30 June 2022, the Company was managing a total of 2.049 million tower sites, representing a net increase of 11,000 sites compared to the end of 2021. During the same period, we gained 42,000 new TSP tenants, bringing the total number to 3.302 million. Our TSP tenancy ratio also grew from 1.60 as at the end of 2021 to 1.62. With regard to our DAS business, we had covered buildings with a cumulative area of 5,970 million square meters, up by 35.4% from the same period last year, while the high-speed railway tunnels and subway coverage totaled a cumulative length of 18,276 kilometers, an increase of 26.6% over the same period last year.

In the first half of 2022, our TSP business revenue reached RMB41,345 million, up by 3.9% year-on- year, among which tower business revenue accounted for RMB38,592 million while DAS business represented RMB2,753 million, a year-on-year growth of 2.3% and 32.0% respectively.

Strengthening advantages in resources and capabilities, Two Wings business maintained the momentum of growth


The development of the digital economy and the national “dual carbon” goals have presented ample opportunities to our business. We leveraged our resources and strengths to scale up and explore new possibilities of sharing, enabling the advancement of digitalization and adoption of new energy applications in society. As a result, our Two Wings business continued to experience rapid growth. Over the first half of the year, Two Wings business recorded revenue of RMB4,010 million, a year-on- year increase of 46.5%, accounting for 8.8% of our overall operating revenue and contributing 45.4% of the incremental operating revenue.

Smart Tower business expanded industry applications and sharpened competitive edge. We seized new opportunities flowing from the rapid development of the digital economy and sped up the upgrading of “telecommunication tower” to “digital tower” by utilizing our existing site resources, localized operations and maintenance, and centralized digital platform. For Tower Monitoring service, we increased investment on research and development, launching differentiated products to meet customer needs while enhancing our digital services, with a focus on key sectors including environmental protection, forestry, agriculture and land. In the first half of 2022, Smart Tower business

recorded revenue of RMB2,584 million, representing a growth of 39.4% year-on-year. Of this, Tower Monitoring business revenue reached RMB1,584 million, accounting for 61.3% of Smart Tower business revenue.

Energy business focused on core segments and continued to scale up. We further strengthened our core business segments of battery exchange and power backup to enhance the economies of scale in Energy business as well as the quality of delicate management approach. We have deepened our penetration of the delivery and courier markets and consolidated our leadership in the battery exchange market for light electric vehicle. In addition, we offered four-in-one comprehensive solutions covering power backup, generation, monitoring and maintenance, to key industries including telecommunications, finance, healthcare and education. As of 30 June 2022, we had attained a cumulative 782,000 battery exchange users, an increase of 170,000 since the end of 2021. Energy business recorded revenue of RMB1,426 million in the first half of 2022, representing an increase of 61.3% year-on-year, among which, revenue from battery exchange business accounted for RMB802 million, or 56.2%.

Mr. Zhang Zhiyong, Chairman of China Tower said, “To capture growth opportunities in the second half of 2022, we will set a clear focus on realizing our goal of becoming a ‘world-class integrated information and communications infrastructure service provider and a highly competitive information and new energy applications provider’. This positioning will drive the development of the Company centering around sharing, service, innovation, technology and value creation, and build upon an operating system that is professional, intensive, delicate, efficient and digitalized. We will strive to sustain stable revenue growth and generate higher value for our shareholders, customers and society as a whole.”

Note 1: EBITDA is calculated by operating profit plus depreciation and amortization.
Note 2: EBITDA margin is calculated by dividing EBITDA by operating revenue, and multiplying the resulting value by 100%.
Note 3: Free cash flow is the net cash generated from operating activities minus the capital expenditures.
Note 4: Gearing ratio is calculated as net debt divided by the sum of total equity and net debt, then multiplied by 100%. Net debt is calculated as the amount of interest-bearing liabilities minus the amount of cash and cash equivalents.
Hashtag: #ChinaTower

The issuer is solely responsible for the content of this announcement.

About China Tower

Since its incorporation on 15 July 2014, China Tower Corporation Limited (“China Tower”) has developed into the world’s largest telecommunications tower infrastructure service provider with compelling market advantage under the national strategy of Cyberpower. The Company implements the strategy of “One Core and Two Wings”. “One core” refers to the traditional tower business and indoor Distributed Antenna System (DAS) business, which provide services to the TSPs based on site resources; while “Two Wings” refers to the Smart Tower business which mainly provides tower site resources and information services to different industries, as well as Energy business to satisfy the growing demands on innovative energy services in the society, such as battery exchange, power backup and charging. China Tower adheres to the “sharing” philosophy for business development. It promotes site co-location and provides a wide range of services to fulfill the specific needs of its customers. As of the end of June 2022, the Company’s total assets amounted to RMB313,523 million. China Tower operated and managed 2.049 million tower sites across 31 provinces, municipalities and autonomous regions in the PRC, and served over 3.521 million tenants with the tenancy ratio of 1.72.

Pacific Century Premium Developments Limited announces interim results for six months ended June 30, 2022

Media Outreach
-
0
HONG KONG SAR – Media OutReach – 9 August 2022 –

2022 Interim Results – Financial Highlights

(Figures for the corresponding period in 2021 are shown in brackets)

  • Consolidated revenue: HK$ 271 million (HK$ 212 million)
  • Consolidated operating loss: HK$ 108 million (HK$ 209 million)
  • Consolidated net loss attributable to equity holders of the Company: HK$ 336 million (HK$ 417 million)
  • Basic loss per share: 16.49 HK cents (22.55 HK cents)
  • No interim dividend (No interim dividend)

Pacific Century Premium Developments Limited (“PCPD”, SEHK: 00432) announced its interim results for the six months ended June 30, 2022.

The consolidated revenue of PCPD and its subsidiaries (together, the “Group”) amounted to HK$ 271 million, compared to HK$ 212 million for the corresponding period of 2021.

The Group’s consolidated loss attributable to equity holders of the Company for the first six months of 2022 totalled HK$336 million, compared to a net loss of HK$417 million for the corresponding period last year. Basic loss per share for the six months ended June 30, 2022 was 16.49 Hong Kong cents, compared to a loss per share of 22.55 Hong Kong cents for the corresponding period of 2021.

The Board of Directors did not declare an interim dividend for the first half of 2022.

The first half of 2022 saw travel restrictions lifted progressively in some countries. However, certain pandemic related restrictions remained in place in Japan, where we operate business. The occupancy rate of Park Hyatt Niseko, Hanazono remained low, impacted by the restriction on international travelers under COVID-19, whereas its performance has improved year-on-year. We have been cautious and reinforced efforts in managing costs at the operational level while keeping the utmost service standard.

In South East Asia, Pacific Century Place, Jakarta, our premium commercial property located in Indonesia, has maintained a stable performance and continued to be a revenue driver of the Group. As at June 30, 2022, the office space occupancy was at 80 per cent. In Phang Nga, Thailand, though the golf clubhouse and the 18-hole golf course commenced operations in August 2021, the number of visitors and golf rounds remained low given the reduced international visitor numbers as a result of COVID-19 in the first half of 2022. The handover of completed villas and inspection with owners have progressed well since December last year.

In respect of our property development project at 3-6 Glenealy, Central, Hong Kong, foundation works are in progress.

Mr. Benjamin Lam, PCPD’s Deputy Chairman and Group Managing Director, said: “Amid the growing concerns of high inflation, interest rate hikes, geo-political conflict and potential global recession, the global economic outlook for 2022 is uncertain. Despite the uncertainties ahead, we remain cautiously optimistic on the long-term future of the real estate segment in Hong Kong, Japan, Thailand and Indonesia. We will continue to adopt a prudent approach to optimize our resources and business strategies.”

Hashtag: #PacificCenturyPremiumDevelopments #PCPD

The issuer is solely responsible for the content of this announcement.

About PCPD

Pacific Century Premium Developments Limited (“PCPD” or the “Group”, SEHK: 00432) is principally engaged in the development and management of premium-grade property and infrastructure projects as well as premium-grade property investments. PCCW Limited (“PCCW”, SEHK: 00008) is the single largest shareholder of the Group.

OPPO to launch all-new ColorOS 13 based on Android 13 on Aug 18th

Media Outreach
-
0
SHENZHEN, CHINA – Media OutReach – 9 August 2022 – OPPO unveiled the date of the online launch event for its latest mobile operating system, ColorOS 13 today. It will be one of the first OEM operating systems based on Android 13 to be launched.

ColorOS 13 Global Launch Event-Aug 18, 2022 7:00 PM GMT+8

ColorOS 13 includes a range of new smart features developed by OPPO that are tailored to deliver the best experience with large displays, provide seamless interconnectivity between multiple devices, and enhance productivity and efficiency. A brand-new design will also be introduced on the OS to deliver a concise, comfortable, and smooth Android experience.

For more information about ColorOS 13, please join the ColorOS Official Launch Event on YouTube and Twitter at 7:00 PM GMT+8 on August 18th.

Hashtag: #OPPO

About OPPO

OPPO is a leading global smart device brand. Since the launch of its first mobile phone – “Smiley Face” – in 2008, OPPO has been in relentless pursuit of the perfect synergy of aesthetic satisfaction and innovative technology. Today, OPPO provides a wide range of smart devices spearheaded by the Find X and Reno series. Beyond devices, OPPO also provides its users with ColorOS operating system and internet services such as OPPO Cloud and OPPO+. OPPO has footprints in more than 60 countries and regions, with more than 40,000 employees dedicated to creating a better life for customers around the world.

About ColorOS
ColorOS is a highly customized, efficient, intelligent, and richly designed Android-based mobile OS from OPPO. With over 500 million global monthly active users, ColorOS supports 67 languages, including English, Hindi, Thai, and Indonesian.

DYXnet Wins Taiwan Excellent Enterprise Quality Award

Media Outreach
-
0

Another recognition for its outstanding performance

HONG KONG SAR – Media OutReach – 9 August 2022 – DYXnet, a leading carrier-neutral network service provider in Greater China, is honored to be named the winner of Taiwan Excellent Enterprise Quality Award in 2022 presented by Chinese Quality Enterprise Economic Development Association. With its outstanding service quality and performance, it was the second recognition DYXnet received in Taiwan this year, following “The 21st Golden Peak Award – Top 10 Outstanding Enterprise of the Year”.

www.dyxnet.com.

Domestic Bourse Starts The Week In Red

Brand Spur
-
0
Domestic Bourse Starts The Week In Red

The Nigerian All Share Index closed negative yesterday, with a 0.46% decline to close at 50,489.73 points. The performance was due to selling pressures in large-cap stocks such as ZENITHBANK (-2.97%) and MTNN (-2.28%).

Consequently, the YTD return decreased to 18.20% as market capitalisation declined by ₦125.46 billion to close at ₦27.23 trillion.

The sectoral performance was mixed as two of the five indices under coverage improved, two declined while the Oil & Gas index closed flat. The Insurance and Consumer goods indices improved by 1.36% and 0.17% on LASACO (+5.38%) and FLOURMILL (+2.81%) respectively. Conversely, the Banking and Industrial indices, the losers, declined by 1.10% and 0.01% on ZENITHBANK (-2.97%) and CUTIX (-6.25%) respectively.

Investors’ sentiment weakened as the market breadth decreased to 0.67x from 2.40x. This was illustrated by the decline of 15 stocks, led by RTBRISCOE (-10.00%) and IMG (-9.84%) and the advance of 10 stocks, led by JAPAULGOLD (+8.82%) and HONYFLOUR (+5.73%). Activity level strengthened as the total volume and value improved by 39.24% and 10.07%, as investors exchanged about 207.20mn units of shares worth over ₦2.12bn.

We expect positive sentiment to return in the next trading session as the equities market still presents decent opportunities for investors chasing positive real returns on investments.

 Fixed Income

There was mixed sentiment across the bond yield curve as two of the four bond yields under coverage closed higher while the yields on the FGN-APR-2023 and FGN-MAR-2024 compressed by 7bps and 1bp respectively. The yields on the FGN-JAN-2026 and FGN-JUL-2030 bonds increased by 60bps and 30bps respectively.

The Treasury bill yields for the 91 and 364-day papers closed flat at 6.08% and 6.82% respectively while the 182-day paper compressed by 1bp to close at 7.77%

 We expect market activity to be influenced by the liquidity levels in the financial system.

MARKET SNAPSHOT

  • Domestic Bourse Starts the Week in Red, NGX ASI Sheds 46bps
  • Mixed Sentiment across the Bond Yield Curve
  • Positive Performance in Global Stocks
  • Commodities Market Closes in Green
  • Mixed Performance in African Stocks

Pitching Event To Expose Clean-Tech Start-Ups To International Investors Worth USD100-Billion

Brand Spur
-
0
Pitching Event To Expose Clean-Tech Start-Ups To International Investors Worth USD100-Billion

On 5 October 2022, as part of Green Energy Africa Summit , South African clean-tech start-ups and entrepreneurs will have the opportunity to pitch to a room full of international and local investors with the potential to funding investment opportunities.

As an initiative of the Hyve Group, the company behind the Mining Indaba, Africa Oil Week and Green Energy Africa Summit, the pitching event will gather together a group of local clean-tech projects to present their companies before an audience of highly influential investors; collectively holding investments worth more than USD100 billion.

Hyve Group is partnering with the Saldanha Bay Innovation Campus (SBIC) and advisory firm RIIS, so as to identify local start-ups and entrepreneurs that might fit the bill. The Saldanha Bay Innovation Campus is an initiative of the Saldanha Bay Industrial Zone (SBIDZ) purposely to support Saldanha to be a world-class maritime and energy industrial centre; at the forefront of research, development and innovation. Following an initial – and detailed – application process, a shortlist of candidates will make their way to the pitching event in October.

CEO of the Saldanha Bay Industrial Development Zone, Mrs Kaashifah Beukes, says that the pitching event offers an incredible opportunity not readily available to local start-ups. “Finding suitable investment partners can be an extremely challenging task, even for the most seasoned of companies. For start-ups and entrepreneurs, with limited resources, not being able to find the right funding avenues is an inhibiting factor that works against South Africa’s development goals.”

Not only will shortlisted candidates have access to investors through the pitch opportunity, they will also receive free business training in preparation for the event. CEO of RIIS, Davis Cook, explains that entrepreneurs and start-ups are typically focused on prototyping and product development, with less attention given to business imperatives. “Taking a business to market requires specific considerations from an investor perspective, and while they may display technology readiness, young businesses are seldom business-ready. We believe that by providing the shortlisted applicants with support prior to the pitching session will enable them to derive the most out of this tremendous opportunity.”

The Hyve Group is eager to see the results of the Energy Investment Village, which is the official name given to the pitching event. Paul Sinclair, Vice President of Energy and Director of Government Relations for Africa Oil Week and Green Energy Africa Summit, believes that the pitch session could well be a feature of Green Energy Africa Summit going forward. “As the demand grows in South Africa to put viable and innovative green energy solutions on the table, Green Energy Africa Summit is eager to play a part in enabling the emergence of such ventures, which can ultimately shape the future of Africa.”

Distributed by APO Group on behalf of Green Energy Africa Summit.

Elevating The Customer Experience – Focusing On A Sustainable Future

Brand Spur
-
0
Elevating The Customer Experience – Focusing On A Sustainable Future

Michael Smollan, Chief Growth and Innovation Officer, Smollan  looks at how the customer experience has changed in the telecom industry and what brands can do to offer a differentiated experience.

Back before the ‘great staggering’ that affected everything in all ways, there was already a shift within the telecom industry as lines began to blur between previously separate consumer channels – creating new synergies for brands and retailers to optimize the customer experience. However, things were set to change at a pace that no one could have predicted as the pandemic accelerated transformation. Comparatively, pre-pandemic shares of employees working from home was only 4% – fast forward to April 2020 with full blown lockdown, that share increased to around 30% [www.Applause.com]

Having to work from home turned the tables as the all-day demand meant that telco’s performance would now be in the spotlight, none more so than the customer experience (CX) from the level of service to how well products fitted into their lives. Amidst these changing expectations and behaviours, the goal posts had to be re-positioned to determine what brands and retailers needed to do differently in 2022 and beyond, to meaningfully connect with customers.

Doxee, specialists in innovating relationships with customers, suggest that there are two tracks which will evolve around the customer experience in telecommunications – the human track and the technology track. Putting the customer at the centre with their specific needs and requirements, and also pushing digital innovation so that offers are broad; interactions are satisfying, and choices are as “human-centric” as possible.

The Telco Trends 2022  suggests that getting to what matters will win the hearts of consumers in the Telco space as they don’t just consider each of their interactions with a business when deciding who to select – they also factor in how a brand portrays itself, what it stands for, and how serious the brand is about cyber-security. With the evolution of 5G, telcos must consider new services and revenue streams, along with authentically partnering the customer experience – termed ‘the great brand equalizer’.

With 82% of telecom consumers considering alternatives if they experience a poor customer journey and 27% of them abandoning the purchasing process entirely [source: US Telecom Report] focusing on solving customer pain points and delivering products and services to ease those areas of friction is a must. Today consumers want personalised offers and want to control their own personal data. 22% of consumers are happy to share some data in return for a more personalised service or product [source: Rise of Mass Personalisation]. Businesses need this data to drive these experiences.

“So too, enabling service excellence must be part of the customer experience for brands and retailers in the telecom space, from the moment a customer searches for a product. This has to be part of a brands DNA. In my opinion, it’s bigger than pricing and even some may argue, the product itself. Service has to be the biggest driver of customer loyalty each and every time to create a strongly differentiated experience,” said Michael Smollan, Chief Growth and Innovation Officer, Smollan.

The latest South African Telecommunications Sentiment Index in partnership with Deloitte Africa, rated the telecoms sector last, in terms of consumer sentiment when compared to the banking, insurance, and food industries. Despite loadshedding pushing up operational costs and the battle for additional broadband spectrum, telcos have to close the gaps. Understanding customer expectations, delivering omni-channel engagement, reaching out to disgruntled customers, and leveraging the power of big data and analytics will work towards improving customer service as a critical deliverable. Changing the customer experience – for good.

Falz, Adekunle Gold, Seun Kuti, Made Kuti To Celebrate 6th Year Of Lagos Talks At Grand Finale Event

Brand Spur
-
0
Falz, Adekunle Gold, Seun Kuti, Made Kuti To Celebrate 6th Year Of Lagos Talks At Grand Finale Event

This activation involves creating awareness of both brands while putting a smile on people’s faces.We seek to achieve this by positioning representatives from 91.3FM Lagos talks in strategic locations in Lagos like (Tollgates on the island and mainland; Mile 2; Lagos Island etc) distributing your products specially branded with your logo and the Lagos Talks 6th anniversary logo, to Lagosians going about their day.

While this activity is going on around Lagos, there would be On-Air giveaways taking place live on radio simultaneously.

This would also encourage those on the streets/in traffic, to tune in to Lagos Talks to listen to more information about your brand/organisation, further creating brand awareness.

 

The Takeover (Tuesday August 23rd)

On this day, Lagos Talks would be live at a special location to host prime time shows in the presence of our listeners. Not only would the fans get the opportunity to witness their favourite radio personalities live, they would also get the opportunity to co-host alongside them.

During the course of the live show, there would be special segments co-hosted by celebrities and influencers. While this event is taking place, it would be streamed live on radio,

Youtube, Instagram and Facebook.

Free Workshop (Wednesday August 24th)

Lagos Talks, 91.3FM would be collaborating with an employment or personal development organisation to host a free workshop for your customers and our listeners. This could be presented as part of the Corporate Social Responsibility  which seeks to contribute to the development of our Nation.

About Lagos Talks Town Hall Meetings (Thursday August 25th)

Lagos Talks Town Hall Meetings are recurring events designed to support both government and citizens in building a Nigeria that we all imagine. These meetings are to bridge the gap between the people and politicians.

These meetings are local government-based and will hold periodically and address issues within one local government area at a time.

Through this gathering, political leaders will get an unbiased and mutually beneficial platform where they can give account of their stewardship. Also, the community gets an opportunity to engage their political leaders in a question-and-answer session.

The topics discussed will vary as they will address burning issues within each local government area.

 

This is the second edition and it promises to be an exciting day.

Date – Thursday 25th August 2022

Time – TBD

Address – TBD

Theme: TBD

Sub-theme: TBD

Finale (Gala Night)

To round up the exciting week of celebrations a Gala Night will be held on Saturday 3rd September. The event will feature an all-star line up of musicians such as Falz, Adekunle Gold, Seun Kuti, Made Kuti, Ayra Starr and The CaveMen. The event will also give guests the opportunity to network and relax for the evening. You don’t want to miss this.

What we are offering

  • Radio mention of your brand on Lagos Talks

  • Radio Interviews for your and your clients

  • Also support of Brand Spur events included on radio

  • Logo displayed on communication materials

 

What we require:

  • 5 Pre-event press releases and 5 social media post

  • During event support with tweets | IG posts, stories

  • 5 Post-event press releases and 5 social media post

1...2,3162,3172,318...5,520Page 2,317 of 5,520