In a bid to enhance the transactional banking experience of its numerous customers, Rand Merchant Bank Nigeria (RMBN) has launched a banking solution called ‘RMBN Digital,’ platform.
Speaking during the launch of the platform in Lagos, the Chief Executive Officer, Rand Merchant Bank Nigeria, Michael Larbie, said, with the solution, RMBN aims to offer customers significant value by providing the best user experience through a simple and secure channel.
In his words: “By integrating traditional banking with the online banking experience, we will build and foster a stronger connection with our clients and have a deeper level of customer engagement.”
Also, the Head of Corporate Banking, RMBN, Taiwo Shote, noted that with the new solution, the bank was living up to its slogan of being, an innovative and solutions-driven bank.
Shote added: “We are ensuring that our clients enjoy a seamless and secure digital banking experience.”
According to him, the online banking offering was aimed at efficient cash management through adequate and accurate financial reporting as well as the timely processing of transactions.
“We understand the desires of our clients, top of which is to be able to access and activate banking transactions on the go while having a full view of transactions as they do business across different sectors and markets,”
“Understanding the needs of our clients enables us to partner with them across the entire value chain, enabling us to provide the appropriate corporate banking, advisory, financing, trading and risk management solutions”. Shote added.
RMBN Digital is a dynamic platform that can be accessed via desktops, tablets, smartphones and integrated business-to-business systems. These channels may be configured by businesses to match the processing and reconciliation of banking transactions on their enterprise systems to ease administration and comply with reporting requirements.
The platform enables bulk payments in both local and foreign currencies; the viewing and downloading of real-time account balances and statements; and loan and fixed deposit reports. In addition, funds may be transferred internally or across borders, beneficiary advisories may be sent to third parties; payment advisories may be generated on all transactions, and instant payments could be processed.
RMBN Digital offers multiple account structures; the benefit of interest on all operational local currency accounts; simplified end-to-end reconciliation and monitoring; remote authorisation; and multi-transactional capabilities.