MTN Group launches Africa’s first artificial intelligence service for Mobile Money

Must Read

How To Block Your Bank Account And SIM Card In Case Of Emergency

Losing your phone and wallet or having them stolen can be very frustrating. However, in case that happens to...

Julius Berger announces diversification into agro-processing

Julius Berger Nigeria Plc announced that the company’s Board of Directors at its meeting held on September 22, 2020,...

#BBNaija: Betway Launches New Predict and Win Promo

Betway, premium gaming and online entertainment brand, and the headline sponsor of Big Brother Naija has launched a new...
- Advertisement -

MTN Group is proud to announce the launch of Africa’s first Mobile Money (MoMo) artificial intelligence service or “chatbot”. The chatbot went live in Ivory Coast in May and will be rolled out across MTN’s MoMo footprint in the next few months.

The artificial intelligence mobile money “assistant” enables customers to engage with MTN’s MoMo services, including payments, on various social media platforms such as WhatsApp and Facebook Messenger, and via SMS. The service will also be included over time, in MTN’s own newly released advanced instant messaging service “Ayoba”. The chatbot is an artificial intelligence guide that assists users to navigate MTN’s MoMo services and provide other useful information. This innovation leverages messaging and artificial intelligence to drive customer engagement and enhance their MTN MoMo experience.

Commenting on the launch, MTN Group President and CEO, Rob Shuter said, “We are passionate about bringing the power of our mobile money solutions to more than 60 million customers across Africa over the next few years. Harnessing modern technologies like artificial intelligence can improve in scale, how MTN interacts with customers, enabling them to reach us anytime and anywhere, through a variety of channels including social networks and messaging applications. We can also harness the power of artificial intelligence to provide our customers with the right answers to their questions at the right time.”

Read Also:  Osa7 Transforming Lagos With Street Graffiti

Shuter added, “We are committed to improving financial inclusion with a range of solutions aimed at addressing the needs of various market segments. While MTN has made great strides in these areas, we will continue working to deliver our vision for MTN to become one of the largest Fintech players across our footprint.”

- Advertisement -
MTN Group launches Africa’s first artificial intelligence service for Mobile Money - Brand SpurMTN Group launches Africa’s first artificial intelligence service for Mobile Money - Brand Spur

Subscribe to BrandSpur Ng

Subscribe for latest updates. Signup to best of brands and business news, informed analysis and opinions among others that can propel you, your business or brand to greater heights.

- Advertisement -

LEAVE A REPLY

Please enter your comment!
Please enter your name here
Read Also:  Whatever your plans are this June, Domino’s Pizza, Cold Stone Creamery and Pinkberry Yoghurt Got You Covered

This site uses Akismet to reduce spam. Learn how your comment data is processed.

MTN Group launches Africa’s first artificial intelligence service for Mobile Money - Brand SpurMTN Group launches Africa’s first artificial intelligence service for Mobile Money - Brand Spur

Latest News

HDBank Issues Convertible Bonds to Strategic Partner Germany’s DEG

HO CHI MINH CITY, VIETNAM - Media OutReach - 25 September 2020 - The Ho Chi Minh City Development Joint...

The IFTA FinTech Achievement Award 2019 award winners revealed

Awards recognise outstanding contributions to FinTech sector, with Mr John Tsang, Senior Advisor of Bowtie, Mr Jim Lai, Vice President, Tencent Holdings Limited &...

Fuji Xerox Innovation Re:Mix Forum – Work Reimagined gives perspectives on how to pivot into the ‘next’ normal

Industry leaders and analysts share perspectives and solutions to build business resiliency post-pandemic  SINGAPORE - Media OutReach - 25 September 2020 - Fuji Xerox Singapore, a leading provider in document and...

Singapore FinTech Company TranSwap Clinches Platinum Award at Hong Kong IFTA FinTech Achievement Awards 2019

SINGAPORE - Media OutReach - 25 September 2020 - Singapore cross-border payments firm TranSwap has been awarded the Platinum Award for Payment Tech category at the prestigious...

HealthPlus Appoints Chidi Okoro as Interim CEO

The Board of HealthPlus issued an instruction terminating the appointment of the CEO Mrs. Bukky George and asked Mr. Chidi Okoro to provide interim...
- Advertisement -
BrandsPur Weekly Cartoons
- Advertisement -MTN Group launches Africa’s first artificial intelligence service for Mobile Money - Brand SpurMTN Group launches Africa’s first artificial intelligence service for Mobile Money - Brand Spur