- Cybercrimes have been disrupting
hundreds of businesses for years. - Singapore-based
Floristique’s journey to recovery post the detrimental cyberattack. - Services back online and stronger
than ever to cater for Valentine’s Day.
SINGAPORE – Media OutReach – 13th Feb 2020
– Eight months ago, local florist in Singapore – Floristique made the news when
their online shop on a popular
e-commerce platform Shopify was hacked, resulting in a loss of $24,000 overnight.
Since then, Floristique
founder, Wendy Han has resolved to bounce back stronger than before from this
experience and had implemented a full suite of cybersecurity strategies geared
towards providing maximum protection against online attack.
One of such
strategies involve the integration of multi-factor authentication (or two-step
verification) to ensure the deliveries reached the right recipients. A monthly
routine of password change was adopted coupled with a thoroughly inspection of
transactions and other bank activities to identify suspicious activities or
abnormal transactions.
With a beefed-up
cybersecurity strategy, Floristique announces the unveiling of their online
catalogue of handcrafted Valentine’s
Day flowers and hand bouquets.
To cater to more efficient
deliveries, they had also teamed up with local courier service
providers: GOGOVAN and Lalamove.
Stronger Now, More than Ever
Floristique founder,
Wendy Han comments “No one would ever think they would become a
victim of a cyberattack, nobody knows how it feels like until it happens to you.
I was devastated
when we got hacked. But with unwavering encouragement and support from our
customers, the company managed to come back strong. I am beyond grateful to our
customers for being our towers of strength and cheering us on when times were
rough.”
Since the incident
and with the community’s overwhelming support, Floristique managed to overcome
the adversity and expanded from a team of 6 to 15 today with an ever-expanding
base of loyal customers.
About Floristique
Floristique is a leading 24/7
online florist
in Singapore and offers a variety of bouquets and floral products
easily accessible via their online catalogue. They provide delivery services
round the clock and offers quick and affordable flower delivery services island-wide,
even on public holidays. For more information, please visit https://www.floristique.sg/
