Sensormatic Solutions Launches Sensormatic IQ

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Unify diverse data and insights with the new intelligent operating platform designed to drive improved shopper experiences and retail outcomes


KONG SAR – Media OutReach – 26
January 2021 – Johnson
the global leader for smart and sustainable buildings and the architect of
OpenBlue connected solutions, today
announced that Sensormatic
, its leading global retail solutions portfolio, launched Sensormatic IQ.  This
intelligent operating platform for retail, backed by Sensormatic Solutions industry
expertise and robust technology partner ecosystem, delivers tangible value across the enterprise.


Focus on Innovation

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The open, secure and
agile platform integrates the full Sensormatic Solutions portfolio, retailer,
and third-party data sources, along with advanced technology such as artificial
intelligence (AI) and machine learning (ML), to offer unparalleled visibility
into operations and shopper insights.  This
combination drives prescriptive, data-driven outcomes for retailers, creating
value and growth opportunities as retailers move into the future.


today’s hyper-connected world, the customer experience is about how, where,
when, and why engagement happens. That’s why our commitment to enabling
customers to harness diverse insights to drive positive outcomes and informed
business decisions is more important than ever,” said Bjoern Petersen, President,
Sensormatic Solutions. “The launch of Sensormatic IQ reflects our
forward-looking business strategy. Through collaborating with our technology
partners and leveraging the global reach and scalability of the Google Cloud
coupled with smart sensors and advanced analytics, our platform is designed to
evolve with the industry and our customer’s needs.”

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Forward Retail

As the retail industry goes
through significant changes, Sensormatic IQ helps retailers improve both their
top and bottom line and brand value by:

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  • Powering
    the digital transformation within the evolving retail market
  • Accelerating
    integration between new and existing solutions and data sets
  • Enabling
    agile innovation via a secure, scalable, and managed enterprise-grade platform
  • Amplifying
    value by deriving new insights and outcomes from complex data streams
  • Streamlining
    execution across retailer functions


Pacific retail took the lead in driving global industry growth prior to the
impact of COVID-19, and the region is expected to recover the fastest from the
health crisis,” said Daren Ng, General Manager, Sensormatic Solutions Loss
& Liability, Asia Pacific. “One thing that has not changed as retailers gear up for
recovery is consumers’ expectation for better shopper experiences — from
personalisation and choice to a frictionless buying journey. Sensormatic IQ
provides retailers a view across their operation on one platform and with
actionable insights that they can use to engage customers in an cost efficient
and meaningful way.”

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Future-Focused Expertise

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“This open platform
represents years of investment and innovation moving to outcome-based
operations in order to meet the shifting needs of retailers,” said Petersen. “The
addition of the Sensormatic IQ platform is just one more way Sensormatic is
providing the foundation for a digital journey that allows retailers to run at
an enterprise scale.”


the industry continues to evolve, Sensormatic Solutions is ensuring retailers
have access to the advanced solutions they need to connect people, merchandise,
and data in new and innovative ways. Sensormatic IQ’s flexible, open platform
can incorporate insights from edge devices, such as POS, sensors, EAS, RFID, Computer
Vision, and more, capable of delivering AI predictive and prescriptive models
to support operations in retail environments from grocery and apparel to home
improvement and malls. 

Learn more about how Sensormatic IQ can  revolutionise your analytics approach at  You can also visit
our Sensormatic Innovation Experience.


For even more updates
on Sensormatic IQ, please follow Sensormatic Solutions on LinkedIn and Twitter, using #SensormaticIQ. 


To download product photos, please visit below link:

About Johnson Controls

Johnson Controls, we transform the environments where people live, work, learn
and play. From optimising building performance to improving safety and
enhancing comfort, we drive the outcomes that matter most. We deliver our
promise in industries such as healthcare, education, data centers and
manufacturing. With a global team of 100,000 experts in more than 150 countries
and over 130 years of innovation, we are the power behind our customers’
mission. Our leading portfolio of building technology and solutions includes
some of the most trusted names in the industry, such as Tyco®, YORK®,
Metasys®, Ruskin®, Titus®, Frick®,
Penn®, Sabroe®, Simplex®, Ansul®
and Grinnell®. For more information, visit or
follow us @johnsoncontrols on Twitter.

About Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolio
of Johnson Controls powering operational excellence at scale and enabling smart
and connected shopper engagement.  Our intelligent digital operating
platform – Sensormatic IQ – combines the full Sensormatic Solutions portfolio,
including unmatched insights into retail inventory, shopper behavior, and loss
and liability, and Retailer and third-party solutions with advanced
technologies, like AI and Machine Learning.  This enables retailers to act
on prescriptive, data-driven outcomes and confidently move into the
future.  Our retail portfolio features the premier Sensormatic, ShopperTrak and TrueVUE brands.
Please visit Sensormatic Solutions or
follow us on LinkedInTwitter,
and our YouTube

Sensormatic Solutions Launches Sensormatic IQ

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