Dun & Bradstreet Launches New Solutions And Partnerships For Small Businesses

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Dun & Bradstreet a leading global provider of business decisioning data and analytics, today unveiled major enhancements to its small business offerings, including a new digital self-service platform, key strategic partnerships, a new small business resource hub, and a refreshed brand.

The past year has been especially difficult on small businesses, which account for more than 90% of our nation’s businesses. And with a majority of small business respondents in a recent survey1 saying COVID-19 has made them more aware of the access to financing options available, there is an urgency to support these entrepreneurs now as they seek to build their financial and credit profiles in order to identify new opportunities and sustain their businesses long-term.

“We know that small businesses need help now more than ever not just to survive, but to manage and grow their operations,” said Joseph Pascaretta, General Manager of Global Small Business for Dun & Bradstreet. “That is why we are accelerating our product innovation and key partnerships in an effort to help small business owners establish and potentially build their business credit profile, which might allow them to gain access to capital.”

Digital-first Self-service Client Experience

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Small business clients will now have access to a variety of new solutions to help them evaluate their business credit and risk and find new vendors and partners, all in a modern digital platform. The new experiences will be powered by Adobe Experience Cloud, which brings together a set of technologies that are foundational to digital transformation.

“The past year has seen accelerated digital transformation and many enterprises understand that they have to move services online to best meet the needs of their customers,” said Loni Stark, Vice President, Strategy and Product at Adobe. “We’re excited to partner with Dun & Bradstreet in their digital modernization to provide a great ecommerce experience and access to only the most relevant and engaging content for their small business customers.”

The new digital-first small business platform includes three new solutions, with more enhancements planned for future launches.

  • D&B Customer Portal: New portal will allow Dun & Bradstreet customers access to their products via a single experience.
  • D&B Marketplace: New marketplace allows clients to explore, discover, identify, and purchase solutions from Dun & Bradstreet partners, including software solutions, data sets, and APIs. (currently in Beta)
  • D&B Business Listing: New self-service platform within D-U-N-S® Manager will allow small businesses to enhance their online profile across Dun & Bradstreet properties and the internet.

In addition to these enhancements, Dun & Bradstreet has individually partnered with Bank of America, to further educate small businesses about their credit profiles and how third parties may utilize their business credit scores, and separately with Plaid, to help small businesses improve the data and insights found in their credit profiles.

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“Small businesses have historically had little control over their financial footprint, impacting the types of financing they could receive and the vendors and partners with which they could do business,” said Pascaretta. “Our new financial services partnerships will give small businesses another way to seek to build their business credit profile, possibly providing new opportunities for growth.”

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Bank of America partnership offers direct access to credit score and resources

One of Dun & Bradstreet’s most commonly used credit scores is now directly accessible to any Bank of America client who has an open and active small business account and a Business Advantage 360 small business online banking profile. Once enrolled, small business clients will be able to log in to Business Advantage 360 to get ongoing insights into their Dun & Bradstreet business credit score and receive educational resources to help build and maintain healthy business credit.

“We are pleased to be the first major financial institution to offer our small business clients the ability to access their Dun & Bradstreet business credit score through our Business Advantage 360 digital platform,” said Rob Pascal, Head of Small Business Digital Channels for Bank of America. “Giving our clients greater visibility into their credit score at no cost and providing them with the ability to manage their complete financial picture will help them to build credit and manage their business more effectively.”

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Plaid partnership leverages bank transaction data to build business credit profiles

A new Plaid integration allows small businesses to securely permission access to their bank account information for authentication purposes, giving them instant access to update their Dun & Bradstreet business credit profile. In addition, small businesses can share their bank transaction details, enabling Dun & Bradstreet to explore new ways to establish business credit outside of traditional payment data, which many smaller companies may lack. Dun & Bradstreet also plans to create new business scores and analytics for small business via its partnership with Plaid, which could increase the data and insights within their credit profile. This solution will be the first in the business credit space to incorporate permissioned bank data to potentially create business credit scores and new analytics.

“Small businesses need all the support they can get, and this integration makes the process of creating and building a business credit profile secure and simple, which can lead to better access to financing and more business opportunities,” said John Pitts, Global Head of Policy at Plaid. “We’re putting the same control we’ve already given to consumers into the hands of the business owners so they can grow their business based on their own well-earned financial reputation.”

Dun & Bradstreet Customers See Early Success

Dun & Bradstreet clients are already seeing the benefits of the new offers, more streamlined digital experiences, and small business-centric partnerships.

“In less than a month, we’ve been able to improve our credit scores tremendously by working with Dun & Bradstreet,” said Karen Dapkus, CFO at Pinpoint Global Communications. “Improving those scores has proven key in keeping us as a preferred supplier to our best clients.”

To learn more about Dun & Bradstreet Small Business and to find additional small business resources, please visit the Dun & Bradstreet small business resource hub.

1Dun & Bradstreet survey of nearly 800 managers and senior managers across the U.S. small businesses community with 2-250 employees.

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Dun & Bradstreet Launches New Solutions And Partnerships For Small Businesses - Brand SpurDun & Bradstreet Launches New Solutions And Partnerships For Small Businesses - Brand Spur
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Latest News

Strongest first quarter ever: Preliminary results of Deutsche Post DHL Group above market expectations

  • All divisions significantly increased EBIT in first quarter 2021; Group EBIT tripled to around EUR 1.9 billion
  • Free cash flow development continued positive trajectory and improved by more than EUR 1.4 billion to around EUR 1.0 billion
  • CEO Frank Appel: "The start into the new financial year was more dynamic than ever"


SINGAPORE - Media OutReach - 12 April 2021 - Deutsche Post DHL Group has today released preliminary results for the first quarter of 2021 and has raised the outlook for the current financial year. Preliminary operating profit (EBIT) for the first three months improved to around EUR 1.9 billion (Q1 2020: EUR 592 million). The positive development of the group's businesses seen in the fourth quarter 2020 has continued well through the first quarter 2021. In the first three months of the year the B2C shipment volumes remained high in all networks while the recovery in the B2B business continued.

"The start to the new financial year was more dynamic than ever. It proves that we have successfully geared our business to the right growth drivers. One year into the pandemic we experienced in the first quarter 2021 a sustained momentum in e-commerce and a significant stabilization in global trade with increasing air- and sea-freight volumes. Consequently all divisions reported a significant jump in earnings above market expectations. Global trade continues to recover and vaccine distribution is in full swing which makes me very optimistic for the rest of 2021 and beyond," said Frank Appel, CEO of Deutsche Post DHL Group.

All divisions optimally positioned for continuing e-commerce boom and growth in global trade

Express: The division reached an EBIT of around EUR 955 million in the first quarter 2021 compared to EUR 393 million in Q1 2020.

Global Forwarding, Freight: EBIT in Global Forwarding, Freight stood at around EUR 215 million in Q1 2021, clearly above previous year's Q1 of EUR 73 million.

Supply Chain: EBIT at Supply Chain came in at around EUR 165 million in the first quarter 2021 compared to EUR 105 million in Q1 2020.

eCommerce Solutions: eCommerce Solutions recorded a first quarter 2021 EBIT of around EUR 115 million, clearly above last year's Q1 result of EUR 6 million.

Post & Parcel Germany: EBIT in Post & Parcel Germany in Q1 2021 was around EUR 555 million (Q1 2020: EUR 334 million).

Earnings momentum mirrored in positive cash flow development and improved outlook


The continued positive business development is underpinned by a strong cash flow development; free cash flow amounted to around EUR 1.0 billion in the first quarter 2021. In Q1 2020 this figure was still negative at EUR -409 million.

In light of the strong earnings momentum, guidance for 2021 is adjusted as follows:

Group EBIT for 2021 is now expected to be significantly above EUR 5.6 billion (previous forecast: more than EUR 5.6 billion). Equally, the result for the DHL divisions is now seen significantly above EUR 4.5 billion (previous forecast: more than EUR 4.5 billion). EBIT for the Post & Parcel Germany division is no longer expected at around EUR 1.6 billion but above EUR 1.6 billion. The expectation of a Group Functions EBIT of around EUR -0.4 billion remains unchanged. Full year 2021 Free Cash Flow is now expected to be significantly above EUR 2.3 billion (previous forecast: around EUR 2.3 billion).

The Group will introduce a revised detailed guidance with the comprehensive disclosure for Q1 2021 which will be published as planned on May 5, 2021.

Deutsche Post DHL Group

Deutsche Post DHL Group is the world's leading logistic company. The Group connects people and markets and is an enabler of global trade. It aspires to be the first choice for customers, employees and investors worldwide. To this end, Deutsche Post DHL Group is focusing on growth in its profitable core logistics businesses and accelerating the digital transformation in all business divisions. The Group contributes to the world through sustainable business practices, corporate citizenship and environmental activities. By the year 2050, Deutsche Post DHL Group aims to achieve zero emissions logistics.


Deutsche Post DHL Group is home to two strong brands: DHL offers a comprehensive range of parcel and international express service, freight transport, and supply chain management services, as well as e-commerce logistics solutions. Deutsche Post is Europe's leading postal and parcel service provider. Deutsche Post DHL Group employs approximately 570,000 people in over 220 countries and territories worldwide. The Group generated revenues of more than 66 billion Euros in 2020.


The logistics company for the world.

Dun & Bradstreet Launches New Solutions And Partnerships For Small Businesses - Brand Spur
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