HelperPlace New Survey Reveals the Loosen Travel Restrictions is Not Enough to Cover the Demand of Domestic Helper

  • The looser travel restrictions for the domestic helper is not enough to cover the high demand of local families; given the current difficulty and cost to hire overseas helpers, local helpers are constantly in shortage
  • Despite frozen minimum wage, 9.60% annual average increase in domestic helper monthly salary, so employers need to offer a higher salary to easier find a helper
  • Domestic helpers working conditions need concern, especially under pandemic

HONG KONG SAR – Media OutReach – 9 December 2021 – For the 3rd consecutive year, HelperPlace has been surveying the average monthly salary of foreign domestic helpers working in Hong Kong. This year, HelperPlace conducted an online survey among domestic helpers in Hong Kong from January 2021 to December 2021 and received over 12,501 responses. One of the objectives is to measure the impact of the pandemic on the job market. The results provide insights into the actual average salary, factors affecting salary, expectations, and working conditions of helpers in 2021.

Based on the survey, the hiring channel is one of the important factors for salary. The average salary ranks lowest for the agency ($4,683), then online platform ($5,393), and highest for employer referral with $5,418. This can be explained by the fact that direct hiring through online platforms and employer referral can save a considerable amount of agency fees, create more trust, and result in higher monthly salaries.


The working hour and working conditions still need improvement


The survey also reflects on the long working hours issue and poor working conditions of some domestic helpers in Hong Kong. For instance, nearly 61% of respondents work over 12 hours a day.


According to Hong Kong law, employers are obligated to provide food allowance or free food to domestic helpers. 81% of the survey respondents said their employers provide free food, and 12% out of them said that they do not have enough food provided by employers.


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For the living conditions, most respondents either have their separate room (56%) or share a room with kids (20%), elderlies (2%), or other workers (10%). However, around 11% of respondents stay in the living room, bathroom, or kitchen of the employer’s house. About 1% of respondents are live-out, although the law forbids it.


Despite the poor working and living conditions for some domestic helpers, over 70% of respondents find the relationship with the employer at least acceptable or better.


Forecast for next year


There is no doubt that the travel restriction will persist for a few more months. This may result in a more severe shortage of local helpers, assuming the same domestic helper quotas for entering Hong Kong. In the last 3 months, it was not rare to see workers asking for more than HK$7,000 per month.




Despite the higher bargaining power for a better salary, the local helpers who have finished their 2-year contracts are also looking for better working conditions, such as separate rooms, lower workloads, and locations in Hong Kong Island to conveniently hang out with friends on weekends. It is undeniable that employers who have better offers can attract domestic helpers to start or continue working for them. It will create more difficulties for the middle class and lower-income families.

About HelperPlace

HelperPlace is an ethical platform for foreign domestic workers founded in Hong Kong in 2016. With the largest domestic helper community of 170,000+ members and collaborating with NGOs or international organizations, it was recognized as creating a fair impact on this community. Its website and mobile app allow helpers to connect freely with potential employers, providing an alternative to the traditional employment agency.


The issuer is solely responsible for the content of this announcement.