Dyson Re-engineers Expert Service and Support with Opening of its First Owner Centre in Hong Kong


Reinforcing its commitment to Hong Kong, Dyson is investing in delivering an enhanced owner experience with a new dedicated Owner Centre for convenient product servicing, technical support, expert advice, and exclusive trade-in offers and personalisation services

HONG KONG SAR – Media OutReach – 21 February 2022 – Dyson today announced the opening of its first Owner Centre, a firm demonstration of the company’s commitment to bring an enhanced experience to its owners, and consumers, in Hong Kong. The Dyson Owner Centre will be staffed by a growing team of professional product experts and service engineers, each well-trained to provide technical advice, and convenient onsite repair services. The Centre will also showcase how Dyson’s pioneering technologies are engineered to solve problems that others ignore. To celebrate the opening of the Dyson Owner Centre from March, Dyson also kicks off the Dyson Owners Month with exclusive owner benefits to upgrade their current machines for Dyson’s latest technologies.

Dyson Institute of Engineering and Technology is a new model for engineering education combining the academic rigour of a traditional university with hands-on and real-world experience of working on real products and technologies inside a global technology company. Dyson undergraduates are paid a salary from Day One and pay no Tuition Fees.

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The James Dyson Foundation was founded in 2002 and the charity works internationally to empower aspiring engineers, support engineering in education and invest in medical research. The James Dyson Award is the Foundation’s annual international design competition and is open to current and recent design and engineering students. Since starting in 2005, the Award has supported nearly 250 inventions, providing funds to support their commercialisation. 65% of international winners have successfully commercialised their projects, against a backdrop where 90% of start-ups fail.