Digital customer platform myDHLi becomes smarter and greener

  • New Smart ETA function predicts arrival times in ocean freight up to 48% more accurately than the information provided by the carriers themselves
  • Customers now have more options to reduce, track and report their CO2 emissions
  • Follow + Share now with configurable shipment notifications for even more user-centric transparency

BONN, GERMANY – Media OutReach – 24 May 2022 – At this year’s myDHLi Digital Summit, DHL Global Forwarding, the leading international freight specialist division of Deutsche Post DHL Group, presented new features and updates to its unique digital customer platform myDHLi. While increasing the efficiency of their overall logistics operation, customers can now also calculate the estimated time of arrival (ETA) of their ocean freight more accurately, as DHL developed an innovative ETA forecasting function based on advanced data analytics to predict the arrival of shipments in near real-time. In addition, the platform supports customers’ sustainability efforts by providing functionality to calculate and analyze their carbon footprint and also offering insetting and offsetting options to decarbonize their transports. The central Follow + Share functionality now offers configurable shipment notifications to meet individual customer needs even better.