How N500,000 Disappeared From GTBank Account Without Owner’s Consent

How N500,000 Disappeared GTBank Account Without Owner’s Consent
Photographer: Issouf Sanogo/AFP/Getty Images

Jelili Adedayo, a resident of Lagos, has narrated how N500,000 mysteriously disappeared from his Guaranty Trust Bank (GTBank) account via his email on July 3, 2021.

Still in shock, Adedayo scrutinized his banking app and discovered that the theft on his account had occurred between 12:13 pm and 12:53 pm the previous day.

He told FIJ GTBank deducted his money in four tranches: N100, N200,000, N200,000, and N99,000. He also said he stormed a branch of the bank on Allen Avenue, Ikeja, on July 6, 2021, to find out what had happened to his funds, but all the bank did was ask him to fill a dispute resolution form.

“I wrote to the bank through my lawyer on the issue, but their response was they would get back to me. They said this until October and did nothing about it,” Adedayo told FIJ.

The dispute resolution form from GTB
The dispute resolution form

“In November 2021, they emailed me, saying they had reached out to the merchant and could not refund my money.”

He said he sued GTBank and also petitioned the Central Bank of Nigeria (CBN) but that did not bring his money back.

One of the debit alerts email from GTB
One of the debit alerts email

What surprised Adedayo the most was that despite being with his phone at the time of the unauthorized transaction, he did not receive a notification until the following day.

“Since that time, GTBank has said nothing about my money,” he said.

As of press time, GTBank is yet to issue any statement as regards the report.