Appier elevates Hotel Monterey’s personalized ‘Omotenashi’ hospitality with AI


Empowering enhanced hotel marketing and customer engagement with AI-driven strategies

TOKYO, JAPAN – Media OutReach – 20 September 2023 – Appier is pleased to announce its strategic collaboration with Hotel Monterey Co., Ltd. (“Hotel Monterey”), aimed at enriching the hotel’s customer experience through the power of AI. Hotel Monterey has chosen to implement a trio of cutting-edge Appier solutions, including the AI-driven Customer Data Platform, AIRIS, to expedite seamless data integration. Additionally, Hotel Monterey will leverage the AI Personalization Cloud, AIQUA, and the AI Conversational Marketing Platform, BotBonnie, to facilitate individually tailored customer interactions and dynamic marketing strategies. These three innovative solutions will collectively enable Hotel Monterey to deliver unparalleled service, meeting the unique needs of every guest.

Personalized marketing strategy to enhance customer loyalty and LTV

Hashtag: #Appier #HotelMonterey #Omnichannel #MarTech #Hospitality #customerengagement

The issuer is solely responsible for the content of this announcement.

About Appier

Appier (TSE: 4180) is a software-as-a-service (SaaS) company that uses artificial intelligence to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier now has 17 offices across APAC, Europe and US, and is listed on the Tokyo Stock Exchange. (TSE Prime Code: 4180).

About Hotel Monterey

Hotel Monterey is a distinguished hospitality group in Japan renowned for its commitment to providing exceptional and culturally immersive experiences to travelers. With a rich history dating back to its establishment in 1986, Hotel Monterey has consistently set the standard for luxury and comfort in Japan’s hospitality industry.

Each Hotel Monterey property showcases a unique blend of timeless elegance and modern amenities, capturing the essence of Japan’s rich heritage while embracing contemporary comforts. From the heart of bustling cities to scenic resort destinations, its hotels offer an array of accommodation options, exquisite dining experiences, and world-class services to cater to the diverse needs of its guests. For more information about Hotel Monterey, please visit: