One of Nigeria’s oldest financial institution, Union Bank of Nigeria, seems to be losing it’s customers daily due to poor services they alleged to be getting from the bank as many have continued to call out the bank via social media.
BrandSpur Nigeria reports that some customers of Union Bank alleged that they have been enduring various failed transactions from the bank without refund, while some claimed that they were wrongfully debited as no explanation was given.
Until now, Union bank has been a top notch financial institution whose services have been recommendable but failed as they couldn’t manage their large customer base over time.
This online news platform captured some X messages to Union Bank, see below;
Dear @UNIONBANK_NG , why can’t you reverse my money back to me since you can’t deliver the recipient? Why?
— Ekeh Emeka Richard (@SoliRichar) October 23, 2023
What sort of tax are u talking about when you go about removing your so called customer money and refuse to refund it back to them
It so on called for @UNIONBANK_NG— sodya olorunfunmi (@sodiyafunmi1) October 23, 2023
