Clinches Malaysia’s Leading AI Driven Omnichannel Marketing Award

KUALA LUMPUR, MALAYSIA – Media OutReach – 9 November 2023 –, a pioneering customer conversation management software, won the Malaysia’s Leading AI Driven Omnichannel Marketing award during the Malaysian Digital Expo (MDX) 2023 Awards Night. This award reflects‘s leadership in using artificial intelligence to deliver cutting-edge solutions that enhance customer experiences and drive omnichannel marketing results.

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is an AI-powered customer conversation management software that enables teams of all sizes to respond to messages on any channel from a centralized dashboard. Its advanced chat automation, flexible integrations and comprehensive reporting facilitate efficient operations and great customer experiences at scale. The platform is trusted by over 10,000 brands across 86 countries, including British Airways, Toyota, Decathlon, Roche and Klook.

In 2022, raised $7 million in Series A funding, led by Headline Asia, and achieved the prestigious status of a WhatsApp Business Solution Provider (BSP) in April 2023. From its headquarters in Malaysia, continues to innovate and advance the future of customer conversations.