Omdia ranks Infobip a Leader in the CPaaS Universe report for second year

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  • Infobip is equal leader across three of 12 categories with an overall score of 88%
  • The global communications platform scores highest for connectivity services, geographic coverage, partnerships, and ecosystem, among others

KUALA LUMPUR, MALAYSIA – Media OutReach Newswire – 16 January 2024 – Global cloud communications platform Infobip has been named a Leader in the CPaaS market by tech research group Omdia for the second year. Omdia has again named Infobip a leader in its latest Omdia Universe: CPaaS Platform Providers 2023-24 after its inclusion as a leader in last year’s report.

https://www.infobip.com/



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About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. With over a decade of industry experience, Infobip has expanded to 75+ offices globally. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Recent award wins include:

  • Infobip named a Leader in the Omdia CPaaS Universe Report (Nov 2023)
  • Infobip named a Leader in the Gartner® Magic Quadrant™ for the Communications Platform as a Service (CPaaS) 2023 Report
  • Infobip named a leader in the Juniper Customer Data Platform Leaderboard Report (July 2023)
  • Infobip named a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2023 Vendor Assessment (doc #US50607923, May 2023)
  • Infobip named a leader in the CPaaS Leaderboard, Juniper Research (Feb 2023)
  • Infobip named a leader in the CCaaS Leaderboard, Juniper Research (Aug 2022)
  • Omdia Ranks Infobip as Leader in CPaaS Universe Report (May 2022)