Airbus has established a new Customer Support Center in Johannesburg, South Africa, as part of an effort to increase its local presence and foster the development of the African ecosystem.
This recently opened facility will act as a focal point for clients in the area, offering specialized assistance and improving overall operational effectiveness.
In addition to providing access to resources for training and maintenance, the Customer Support Center will spearhead the growth of current local capabilities and promote a more robust and cooperative ecosystem in the area. Airbus wants to strengthen and empower airlines by promoting the expansion of the regional aviation sector. The local workforce as well as the aviation industry as a whole will gain from this.
According to Laurent Negre, Vice President of Customer Services for Africa and the Middle East at Airbus, “Africa needs additional dedicated support and skills to meet the increasing demand for intra-African and international connectivity due to the rapid expansion of the latest generation aircraft on the continent.” “We are excited to expand our customer base and continue to support the development of solutions for Africa, in Africa, and by Africa by opening this new office.”
According to Airbus’ most recent Global Market Forecast, by 2043, there will be 1460 passenger and freight aircraft operating in Africa, consisting of 250 widebody and 1210 single-aisle aircraft. Furthermore, according to Airbus’ Global Services Forecast, Africa will require the hiring of 15,000 more pilots and 20,000 more mechanics to meet the increase in air travel
