Leading market research firm, Sensor Tower’s most recent analysis available to BrandSpur digital news platform reaffirms inDrive’s strong market position in Nigeria by naming the global mobility and urban services platform the second most downloaded ride-hailing app worldwide.
With an astounding 60% positive impression, inDrive recently achieved the most positive perception for customer service, claiming the top spot in the Nigeria Customer Service Index (NCSI) and further consolidating its rising popularity. In 2024, inDrive remained the second most downloaded ride-hailing app globally for the third year in a row, underscoring its ongoing growth and dedication to equitable mobility solutions.
With more than 6.1 million downloads in December 2024 alone, the platform was also named the seventh most downloaded app globally in the travel and navigation category. inDrive offers fair earning opportunities for drivers and reasonably priced transportation solutions for passengers in 888 locations in 48 countries with its innovative peer-to-peer pricing model.
inDrive’s people-first strategy has enabled drivers in Nigeria, where ride-hailing is essential to urban transportation, to optimise their profits while guaranteeing that customers receive fair fees. In eleven markets, including Zimbabwe, Botswana, several North African nations (such as Egypt and Morocco), and other areas, inDrive was also the top downloaded ride-hailing app. The business keeps expanding the range of services it provides, including courier delivery, goods and city-to-city transportation.
The founder and CEO of inDrive, Arsen Tomsky, said: “It is an incredible achievement for inDrive to maintain its position as the second most downloaded ride-hailing app worldwide. This is a testament to the hardworking individuals behind the app—our global team—consistently working to improve and add value for our users while staying committed to providing fair services. inDrive has been working relentlessly to facilitate mobility at a fair price and create meaningful earning opportunities for workers in underserved communities. It is an honour to see our efforts reflected once again in the latest app download data.”
However, inDrive is committed to fighting injustice, advocating fair pricing, and increasing access to necessary financial and mobility services globally as it develops and grows.
