The Group Chief Executive Officer of Guaranty Trust Holding Company, Segun Agbaje, has confirmed that the company’s zero Point of Sale (POS) transaction fee policy for merchants will remain in place indefinitely, positioning it as a long-term strategy to support small and medium-sized enterprises (SMEs).
Speaking during the company’s Annual General Meeting, Agbaje stressed that the initiative is not a temporary incentive but a permanent feature of the bank’s operations. According to him, eliminating processing charges is critical to easing financial pressure on small businesses, many of which struggle with the cost of digital payment transactions.
He explained that sustaining zero POS fees would enable merchants to scale more efficiently, improve cash flow, and enhance customer payment experiences. The policy, first introduced in 2025, allows businesses using GTBank terminals to receive payments without Merchant Service Charges, effectively lowering operational costs across Nigeria’s retail ecosystem.
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Brandspur Banking News Desk reports that the move aligns with GTCO’s broader strategy to deepen financial inclusion while strengthening its foothold in the payments space. The bank is also advancing its long-term transformation into a diversified financial services group, with focus areas spanning banking, asset management, pension administration, and payments.
Despite reporting a slight dip in profit figures for the 2025 financial year, the company continues to prioritise shareholder returns through increased dividend payouts. Agbaje noted that GTCO remains committed to balancing growth ambitions with consistent value delivery to both institutional and retail investors.
The zero POS fee policy is expected to further position GTCO as a key player in Nigeria’s evolving digital payments landscape, particularly among SMEs seeking cost-effective banking solutions.
