Corporate Affairs Commission (CAC) is facing mounting criticism from business owners and registration agents as its online portal has remained inaccessible for several days, disrupting company registrations and statutory filings across Nigeria.
Checks revealed that users attempting to access the CAC portal were repeatedly met with a “502 Bad Gateway” error, indicating a failure in the server connection between the platform and its upstream systems. The prolonged downtime has left entrepreneurs unable to register new businesses, reserve company names, or update existing corporate records.
The outage comes barely weeks after the Commission announced a temporary shutdown of its portal in April 2026 to conduct scheduled system maintenance, raising fresh concerns about the stability and reliability of the platform.
Brandspur Banking News Desk reports that affected users include business registration agents and small enterprise owners who rely heavily on the CAC’s digital infrastructure to formalise operations. One registration agent, who spoke anonymously, described the situation as frustrating, noting that the portal had remained inaccessible since the end of last week despite repeated attempts to log in.
Social media reactions suggest the problem is widespread. Several users took to the CAC’s official social media pages to express dissatisfaction over the lack of communication from the agency. Complaints ranged from inability to reserve business names to persistent internal server errors that have halted transactions entirely.
Efforts to obtain clarification from the CAC have so far proved unsuccessful. Calls placed to the Commission’s helpdesk reportedly failed to connect, while official social media accounts have yet to issue a public explanation or timeline for service restoration as of the time of reporting.
The latest disruption adds to a growing list of challenges surrounding the CAC’s digital systems. In July 2025, the Commission announced plans to optimise its portal to improve performance, shortly after unveiling an Artificial Intelligence-driven registration platform designed to accelerate company approvals.
However, confidence in the system was further shaken in April 2026 when the CAC confirmed a security breach involving unauthorised access to parts of its infrastructure. Users were advised at the time to update login credentials following reports that millions of documents may have been compromised.
Industry observers warn that persistent technical failures at the CAC could undermine efforts to promote ease of doing business in Nigeria, particularly for startups and small businesses seeking to formalise operations in an increasingly digital economy.
As complaints continue to mount, stakeholders are urging the Commission to provide timely updates, restore full functionality, and reinforce the resilience of its systems to prevent future disruptions.
