Eko Electricity Distribution Company has introduced the EKEDP Power App, a digital platform designed to improve customer control, simplify electricity management, and enhance service delivery across its network in Lagos and parts of Ogun State.
The application enables customers to perform a wide range of services including purchasing electricity tokens, paying bills, tracking consumption, managing service requests, and accessing real-time usage information, all within a single integrated digital platform.
The initiative is part of the company’s broader effort to modernise electricity distribution services and reduce the operational challenges customers face in managing power supply, billing, and consumption processes.
Brandspur Banking News Desk reports that the EKEDP Power App is positioned as a customer empowerment tool aimed at shifting users from passive electricity consumption to active energy management through improved visibility and digital accessibility.
According to the company, the platform was developed to address inefficiencies in traditional service delivery models and provide a more seamless, technology-driven customer experience tailored to the needs of urban energy consumers.
Officials of the electricity distribution company noted that the app represents a significant upgrade in customer engagement, offering a more convenient and transparent way for users to interact with their electricity provider.
They explained that the solution is designed to support better energy usage monitoring, improved billing transparency, and faster resolution of customer service requests through digital channels.
The EKEDP coverage area includes the southern part of Lagos State and Agbara in Ogun State, segmented into multiple operational districts such as Lekki, Ajah, Festac, Ikeja, Apapa, Mushin, and Island zones.
Customers within these districts are expected to benefit directly from the new platform as part of the company’s ongoing digital transformation strategy aimed at improving efficiency and service delivery across its electricity network.
With the launch of the EKEDP Power App, the company reinforces its commitment to leveraging technology to improve customer satisfaction, streamline operations, and modernise electricity distribution services in Nigeria’s commercial hub.
