Stanbic IBTC Bank, one of the leading banks in Nigeria has launched SAMI, to help customers facilitate their banking transactions.
SAMI is a digital assistant through which customers can relate to the bank in order to have seamless financial transactions. The initiative reflects a growing trend in the Nigerian banking sector were banks to now resorting to virtual banking to cater for consumers’ needs. Others have launched their own virtual banking platform include UBA and Diamond Bank.
According to the Stanbic IBTC Bank, SAMI can help its customers with Account Opening, Balance Enquiries, General Enquiries and A Quick Chat. Customers willing to use this digital assistant platform can access it through Stanbic IBTC Chatbot on Facebook or Facebook Messenger.
Stanbic IBTC Bank is a division of Standard Bank, a member of the Standard Bank Group, based in Johannesburg, South Africa. Stanbic IBTC Bank was adopted as a trading name in 1992, when the Standard Bank Group, then known as Standard Bank Investment Corporation, acquired the African operations of ANZ Grindlays Bank. The new name was adopted to avoid confusion with the Standard Bank’s British former parent bank, Standard Chartered Bank, which continued to operate in Africa.