Union Bank of Nigeria Plc has again expressed its commitment to providing simpler, smarter banking services to its teeming customers with the unveiling of three more upgraded branches across Rivers State.
The unveiling ceremonies of the branches located in Bori, Kingsway Road, and Aba Road areas of the state were part of a two-day programme organized by the lender to celebrate its 100th anniversary.
The programme also included a networking and empowerment event for young professionals and entrepreneurs as well as a gala event to host customers.
The Chief Executive Officer, Union Bank, Mr. Emeka Emuwa, spoke at the event which had several stakeholders in attendance including Governor Nyesom Wike of Rivers State, who was represented by the Chief of Staff to the Government House, Mr. Chukwuemeka Woke.
In a statement by the lender, Emuwa was quoted as saying, “We are very proud of our 100-year-old heritage as this is not a feat easily achieved. We are however also looking forward and preparing for the next 100 years.”
He further said, “At Union Bank, we are very passionate about our customers and we are committed to ensuring they have access to the best banking service possible. This has prompted us to equip our branches with state-of-the-art infrastructure.
“Our mobile and Internet banking applications are also one of the best in the country as we strive to ensure our customers experience service excellence across the country.”
The bank’s Transformation Director, Joe Mbulu, explained that the overhauling of the branches was in line with its commitment to enhancing customer satisfaction through access to the best and most effective banking solutions.
He said, “We are providing the simpler and smarter way to the bank through these improvements. It isn’t just a tagline for us; it is a promise-one which we will continue to keep.”
The lender also launched an Elite Lounge at the Kingsway Road branch in Port Harcourt.
The lounge will provide value-added banking benefits and a range of personalized banking services to Elite Banking customers of the bank.
According to the statement, this category of customers also enjoys other benefits which include having a dedicated relationship manager, access to exclusive Priority Pass cards which grant them access to 850 airport VIP lounges around the world.