FirstBank ATMs – More than a Cash Machine, Accounts for 37% of Bills Payment Services on ATMs in Nigeria


First Bank of Nigeria Limited has revealed that its Automated Teller Machines (ATMs) across the country dispensed over N2.8 trillion between January and December 2017. The Bank’s Group Head, E-Business, Chuma Ezirim, said this in a statement made available to Brand Spur Nigeria at last weekend. According to the statement, the Bank’s ATMs currently accounts for 37 percent of bills payment services on ATMs in Nigeria’s banking industry.

It pointed out that in 2017, about 402,102 bill payments were made through the Bank’s ATMs while the value of airtime purchase was about N1.7 billion.Besides, stated : “To cater for the financial services needs of its customers and in line with its strategy to drive convenience and ease in banking, FirstBank is presently leading in the industry as the Bank with the highest number of ATMs, with 2,897 ATMs deployed across the Nigeria, making it the nation’s financial institution with the widest retail footprint.

The Bank’s ATMs have unique functional features, which include bills payment, cash transfer, airtime top-up, cash deposit among others. “FirstBank is currently responsible for over 15 percent of interbank transactions and 21 percent of airtime vending. As active mobile network users in Nigeria are over 142 million and the need to recharge is on the increase, the Bank’s ATMs also provide the platform for a convenient and easy top-up.” Chuma Ezirim explained that the distinct developments in FirstBank ATMs were achieved as a result of the desire to reach out to more people in the country and as part of putting customers at the heart of the business.

“FirstBank is positioned to meet the needs of its customers and to reach out to the underbanked and unbanked. Our mission is to remain relevant in the lives of our customers by continually working at making banking services a more convenient experience for our customers, ” he stated.