Standard Chartered Increases Momentum Of Its Digital Strategy Across Africa

Must Read

Midea Showrooms And Stores In Nigeria

If you’ve been wondering where Midea showroom and stores are in Nigeria below is a list of Showrooms and...

Playfre now only available in Nigeria, Ghana, Kenya, Egypt, and South Africa; blocks access to the rest of the world

The African music streaming giant Playfre has blocked access to the music streaming platform from countries other than Nigeria,...

Excitement as Africa’s Biggest Geek and Pop Culture Marketplace Returns This September

In its eight-year of growing Africa’s creative industry, Nigeria’s own Comic Convention goes FEARLESS and triples the fun from...
- Advertisement -
- Advertisement -

Standard Chartered declares the launch of social banking solution for Africa in Kenya, Uganda, Ghana and Tanzania.

Digital banks are now available in Botswana, Zambia and Zimbabwe as part of the Bank’s digital transformation strategy for Africa.

Standard Chartered today announced yet another multi-market launch of its digital bank in Botswana, Zambia and Zimbabwe as part of its digital transformation strategy in Africa. The next wave of digital-only banks follows launches in Uganda, Tanzania, Ghana and Kenya in the first quarter of the year and Côte d’Ivoire in 2018.

The expansion in Africa comes at a time when the continent, with a growing economy and population, is demanding wider access to digital services. The digital banking solution provides Standard Chartered customers across the eight markets with affordable, convenient, fast and easily accessible banking services. The first-of-its-kind digital bank in Botswana and Zambia offers a truly end-to-end digital account opening experience which has been developed following client feedback to offer a convenient platform to service all their banking needs.

Commenting on the launch, Sunil Kaushal, Regional CEO, Africa and the Middle East said: “This is a significant achievement for the Bank having now launched digital banks in 8 markets in 15 months of our initial launch in Côte d’Ivoire. The growing population of Africa is demanding faster and more convenient banking and it has been very rewarding to witness increased acceptance and growing demand for our digital products across the continent. We have an exciting pipeline of product launches on this platform which will position us as the premier digital bank in our markets of choice.” 

Read:  Saudi woman’s dream of owning a Mustang will finally come true

By digitalising the entire banking experience, customers will be able to enjoy simple, secure, and affordable banking anytime, anywhere. Active customers of the digital bank will also be eligible to receive loyalty benefits and promotions.

In just under 15 months, Standard Chartered has launched its digital banks in eight markets across Sub-Saharan Africa with impressive results. In Côte d’Ivoire the digital bank has exceeded initial expectations with 18,000 new account openings, in Uganda the Bank has seen an eight-fold increase in new account openings, whilst in Tanzania, the Bank has signed up more new customers since launching in March this year than in the whole of 2018.

Read:  With Brand New Liquefied Natural Gas Terminal And A Gas Mega Hub, Equatorial Guinea Drives The African Game

The Bank is expected to continue its digital expansion in African markets with another launch planned in September for Nigeria.

Launch of social banking with SC Keyboard 

In its continued efforts to meet the rising demands of Africa’s young and digitally-savvy population, Standard Chartered has also launched SC Keyboard, which allows customers to access a variety of financial services from within any social or messaging platform without having to open the Banking app. Initially launched in Kenya, Uganda, Ghana and Tanzania, the solution is a first for the Bank in Africa and will be rolled out to Botswana, Zambia, Zimbabwe and Nigeria throughout the rest of the year.

The keyboard-based banking solution allows clients to transfer money in real-time, pay utility bills and instantly check balances from within any social or messaging platform. The unique digital solution can be configured as the default keyboard on any smartphone, making banking quick and seamless for customers who no longer need to log into their SC Mobile app for basic banking services.

Read:  Lagos Startup Week 2017 starts on Monday

The solution is ideal for the African market, which continues to see a rising number of social media users. According to the Hootsuite and We Are Social Global Digital Report 2019 (https://bit.ly/2GcsJhM), in 2018 alone the African continent saw a 12 per cent increase in active social media users and a 15 per cent increase in active mobile social media users. This is not surprising given that 82 per cent of the population has mobile connections.

Jaydeep Gupta, Regional Head of Retail Banking, Africa and the Middle East, said: “Following the additional rollouts of our online retail banks across Africa, SC Keyboard is an important milestone in our digital journey. SC Keyboard was designed with our clients in mind, as users can now pay their bills, view their account balances and transfer money to their friends or family through any social or messaging platform. Increased prosperity has made the African population more financially savvy and many users seek new and easy ways to handle their money. We want our interactions to be simple, intuitive and seamless – with, we will remain committed to leveraging the best technology to bridge digital and human channels and enhance customer centricity and service delivery.”

To enjoy the seamless and easy access to banking by SC Keyboard, clients need to:

  • Have an Android or iOS smartphone phone with fingerprint support
  • Install SC Mobile app and enable SC Keyboard in the device settings
  • Select SC Keyboard as your default keyboard and start using it
- Advertisement -

Subscribe to BrandSpur Ng

Subscribe for latest updates. Signup to best of brands and business news, informed analysis and opinions among others that can propel you, your business or brand to greater heights.

Latest News

Chidi Nwaogu Wins First Prize In Entrepreneurship At The Africa 35.35 Awards

Nigerian serial Internet entrepreneur, Chidi Nwaogu, has won the first prize in the 'Entrepreneurship' category at the 2019 Africa...

5 TIPS FOR IDENTIFYING ONLINE SCAMS

The internet has made life very easy for everyone. You can Google anything to get quick information and much more other awesome benefits. However,...

Excitement as Africa’s Biggest Geek and Pop Culture Marketplace Returns This September

In its eight-year of growing Africa’s creative industry, Nigeria’s own Comic Convention goes FEARLESS and triples the fun from 19th to 21st of September...

Playfre now only available in Nigeria, Ghana, Kenya, Egypt, and South Africa; blocks access to the rest of the world

The African music streaming giant Playfre has blocked access to the music streaming platform from countries other than Nigeria, Ghana, Kenya, Egypt, and South...

7 new Free Trade Zones to Attract FDI – NEPZA

The Nigeria Export Processing Zones Authority (NEPZA) said the country stand to gain a lot from the seven new free trade zones project as...

More Articles Like This