9 in 10 Employees Say Lack in Data Skills Lead to Greater Challenges at Work, May Be Career Development Roadblock

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  • 92% admit to not achieving optimal productivity due to a lack of data skills
  • 89% say that they face challenges at work as a result of not understanding data
  • 87% view their lack of data competencies as a roadblock to their career development

SINGAPORE – Media OutReach – 3 July 2020 – As the Covid-19 economy spurs businesses to increase their reliance of data analytics and business intelligence, employees face the
pressure of keeping pace with the evolving workplace demands.

A large majority of employees (92%) say that they could be able to do their job better if they were more data literate, while to a similar measure, 89% say they experience challenges at work due to the lack of data-related skillsets.

These were some of the key findings revealed in the recently launched NTUC LearningHub Data Skills Report, which features insights from industry leaders such as global tech giant IBM, Japanese tech conglomerate Softbank and leading analytics software company Qlik.

 

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The report, entitled ‘A
View From the Ground: Closing the Data Skills Gap in the Covid-19 Era and Beyond’ uncovers both employers’ and employees’ views on the degree of reliance on data and business intelligence in Singapore’s business landscape, the general perception about the data-related competencies of the nation’s workforce, hiring trends and preferences of businesses here, and recommendations for closing skills gaps in order for businesses and workers to remain competitive.

Among other challenges, employees have voiced that not being competent in data results
in their inability to measure work outcomes (59%), becoming outdated on current and future business practices (56%) or inability to do their jobs well (55%).

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In addition, while employees voted Data Analysis (voted by 63%), Data Interpretation for Decision Making in Business (voted by 50%), and Data Protection and Risk Management (voted by 48%) as the most necessary data skills for their businesses, these skills were perceived as those in which they lack, as voted by 37%, 30% and 27% of employees, respectively.

When asked about how the lack of data skills impacted their careers, 87% of employees
raised concerns such as a falling behind their colleagues in work performance (68%), becoming less useful to their companies (64%), and having lesser chance of a job promotion (57%).

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Commenting on the findings, NTUC LearningHub’s CEO Kwek Kok Kwong says, “In this new decade, data literacy will evolve as a basic literacy skill for Worker 4.0 — our future workers. Reading the report, more workers will be anxious about their data capabilities,
but we are here to assure you that it is a learnable skill if you are willing to invest time and effort. It is not reserved for an elite few.”

“To make data literacy more accessible to all, we have been working with esteemed industry players such as Qlik, Microsoft Power BI, Tableau, and many more. Like learning
all new things, it can be daunting in the beginning but taking the first step forward is a success in itself. If you are new to data and the many business benefits it brings, take this first step by reading the report, exploring the options and make the first commitment to learning this emerging core skill of the decade.”

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To download the full NTUC LearningHub Data Skills Report 2020, visit: www.ntuclearninghub.com/data-skills-2020/

About NTUC LearningHub

NTUC LearningHub was corporatised in 2004 with the vision of transforming the lifelong employability of working people. We work with both corporate and individual clients to provide learning solutions in areas such as Infocomm Technology, Healthcare, Employability & Literacy, Business Excellence, Workplace Safety & Health, Security, Human Resources and Foreign Worker Training.

To date, NTUC LearningHub has helped over 21,000 organisations and achieved over 2.5 million training places across more than 500 courses with a pool of over 400 certified trainers. As a Total Learning Solutions provider to organisations, we also forge partnerships and provide a wide range of relevant end-to-end training solutions and work constantly to improve our training quality and delivery.

For more information, visit www.ntuclearninghub.com.

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9 in 10 Employees Say Lack in Data Skills Lead to Greater Challenges at Work, May Be Career Development Roadblock - Brand Spur9 in 10 Employees Say Lack in Data Skills Lead to Greater Challenges at Work, May Be Career Development Roadblock - Brand Spur

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9 in 10 Employees Say Lack in Data Skills Lead to Greater Challenges at Work, May Be Career Development Roadblock - Brand Spur9 in 10 Employees Say Lack in Data Skills Lead to Greater Challenges at Work, May Be Career Development Roadblock - Brand Spur

Latest News

Strongest first quarter ever: Preliminary results of Deutsche Post DHL Group above market expectations

  • All divisions significantly increased EBIT in first quarter 2021; Group EBIT tripled to around EUR 1.9 billion
  • Free cash flow development continued positive trajectory and improved by more than EUR 1.4 billion to around EUR 1.0 billion
  • CEO Frank Appel: "The start into the new financial year was more dynamic than ever"


SINGAPORE - Media OutReach - 12 April 2021 - Deutsche Post DHL Group has today released preliminary results for the first quarter of 2021 and has raised the outlook for the current financial year. Preliminary operating profit (EBIT) for the first three months improved to around EUR 1.9 billion (Q1 2020: EUR 592 million). The positive development of the group's businesses seen in the fourth quarter 2020 has continued well through the first quarter 2021. In the first three months of the year the B2C shipment volumes remained high in all networks while the recovery in the B2B business continued.

"The start to the new financial year was more dynamic than ever. It proves that we have successfully geared our business to the right growth drivers. One year into the pandemic we experienced in the first quarter 2021 a sustained momentum in e-commerce and a significant stabilization in global trade with increasing air- and sea-freight volumes. Consequently all divisions reported a significant jump in earnings above market expectations. Global trade continues to recover and vaccine distribution is in full swing which makes me very optimistic for the rest of 2021 and beyond," said Frank Appel, CEO of Deutsche Post DHL Group.

All divisions optimally positioned for continuing e-commerce boom and growth in global trade

Express: The division reached an EBIT of around EUR 955 million in the first quarter 2021 compared to EUR 393 million in Q1 2020.

Global Forwarding, Freight: EBIT in Global Forwarding, Freight stood at around EUR 215 million in Q1 2021, clearly above previous year's Q1 of EUR 73 million.

Supply Chain: EBIT at Supply Chain came in at around EUR 165 million in the first quarter 2021 compared to EUR 105 million in Q1 2020.

eCommerce Solutions: eCommerce Solutions recorded a first quarter 2021 EBIT of around EUR 115 million, clearly above last year's Q1 result of EUR 6 million.

Post & Parcel Germany: EBIT in Post & Parcel Germany in Q1 2021 was around EUR 555 million (Q1 2020: EUR 334 million).

Earnings momentum mirrored in positive cash flow development and improved outlook


The continued positive business development is underpinned by a strong cash flow development; free cash flow amounted to around EUR 1.0 billion in the first quarter 2021. In Q1 2020 this figure was still negative at EUR -409 million.

In light of the strong earnings momentum, guidance for 2021 is adjusted as follows:

Group EBIT for 2021 is now expected to be significantly above EUR 5.6 billion (previous forecast: more than EUR 5.6 billion). Equally, the result for the DHL divisions is now seen significantly above EUR 4.5 billion (previous forecast: more than EUR 4.5 billion). EBIT for the Post & Parcel Germany division is no longer expected at around EUR 1.6 billion but above EUR 1.6 billion. The expectation of a Group Functions EBIT of around EUR -0.4 billion remains unchanged. Full year 2021 Free Cash Flow is now expected to be significantly above EUR 2.3 billion (previous forecast: around EUR 2.3 billion).

The Group will introduce a revised detailed guidance with the comprehensive disclosure for Q1 2021 which will be published as planned on May 5, 2021.

Deutsche Post DHL Group

Deutsche Post DHL Group is the world's leading logistic company. The Group connects people and markets and is an enabler of global trade. It aspires to be the first choice for customers, employees and investors worldwide. To this end, Deutsche Post DHL Group is focusing on growth in its profitable core logistics businesses and accelerating the digital transformation in all business divisions. The Group contributes to the world through sustainable business practices, corporate citizenship and environmental activities. By the year 2050, Deutsche Post DHL Group aims to achieve zero emissions logistics.


Deutsche Post DHL Group is home to two strong brands: DHL offers a comprehensive range of parcel and international express service, freight transport, and supply chain management services, as well as e-commerce logistics solutions. Deutsche Post is Europe's leading postal and parcel service provider. Deutsche Post DHL Group employs approximately 570,000 people in over 220 countries and territories worldwide. The Group generated revenues of more than 66 billion Euros in 2020.


The logistics company for the world.

9 in 10 Employees Say Lack in Data Skills Lead to Greater Challenges at Work, May Be Career Development Roadblock - Brand Spur
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