Infor Launches Hospitality Management Cloud Solution based on Amazon Web Services in China to Spur Digital Transformation among Chinese Hotels

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Rich capabilities allow hoteliers to centralize cross-platform hospitality management systems; AWS partnership ensures stability and security of data in the cloud

 

BEIJING, CHINA – Media OutReach – 1 December
2020 – Infor, a global leader in business cloud
software specialized by industry, today announced
the launch of Infor Hospitality Management Solution (HMS) in China together with AWS China (Ningxia) Region (operated by
Ningxia Western Cloud Data — NWCD).  The
launch is aimed at helping more customers in China’s hospitality management
industry rapidly implement seamless solutions that streamline operations, with
the overall goal to provide enhanced guest services and experiences.

Infor Launches Hospitality Management Cloud Solution based on Amazon Web Services in China to Spur Digital Transformation among Chinese Hotels

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Infor HMS is a hotel property management system
built for the cloud with the flexibility, security, efficiency and mobile
capabilities to deliver a great guest experience. It provides a rich array of
capabilities and functionalities to help enterprise users manage
cross-platform, cross-brand and cross-location hospitality systems, while
backed by the flexibility, reliability and security of hosting data in the AWS
cloud.

Born in the cloud, the Infor HMS property management software allows
employees to quickly access each booking and offer guests a rich experience.

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Why AWS?

Infor chose AWS because of Infor’s focus on
customer experience, which allowed it to offer better solutions for Chinese
hoteliers by optimizing applications for performance on AWS.

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AWS boasts globally leading cloud technology, providing customers with
extensive and in-depth cloud services. Its delivery model, cost structure and
operational excellence complement and enhance Infor’s solutions very well. The
technical advantages and local service capabilities of AWS China (Ningxia)
Region will ensure the smooth establishment and operation of Infor’s offerings
in China, simplify the development and management of Infor China’s solutions,
and enhance the stability and reliability of application systems. It will also
improve the resilience and flexibility of hotel management systems when
processing large amounts of data and high concurrent user traffic. AWS managed
services simplifies system operation, maintenance and management, to allow
enterprise developers to focus more on business challenges and innovation.

“I am very pleased that we could help Infor HMS
solutions launch in the AWS China (Ningxia) Region,” said Wang Yong, General
Manager of Ecosystem and Partners Department, Amazon Web Services China.
“AWS has always been committed to leveraging global AWS cloud infrastructure to
act as a technological bridge between Chinese companies and the world and vice
versa. This partnership with Infor has been a win-win success. It has both
helped Infor better expand in the Chinese market, while also allowing Chinese
hotel services providers and global hotel services providers operating in China
to utilize Infor’s leading hotel management solutions to accelerate their
digital transformations and better serve guests worldwide.”

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Currently, Mandarin Oriental Hotel Group is
running Infor HMS in the cloud in its properties across Asia Pacific, including
China, Hong Kong, Macau, Japan, Thailand, Singapore and Indonesia.

Hospitality Management Partners Streamline
Processes with Infor HMS

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Many hospitality brands have already seen success
with Infor HMS in the Asia Pacific region, among them — Mandarin Oriental Group,
Swire Hotels and Artyzen Hospitality Group.

Last year, Mandarin Oriental Hotel Group began implementing Infor HMS
across its portfolio, which includes 33 properties to date.  The changing needs of hospitality management
personnel and guests have inspired the hotel group to migrate its hospitality
management software to Infor’s modern cloud-based industry-specific solution.  As technology becomes increasingly integrated
into daily hospitality work, a number of processes can be streamlined in the areas
of accounting, revenue management, and work orders.

“We truly appreciate the partnership we have
experienced with Infor,” said Monika Nerger, Global CIO, Mandarin Oriental
Group
. “Their investment with AWS China is pivotal for our properties in
China and helping us
deliver the responsiveness, attention to detail, and legendary guest experience
for which Mandarin Oriental is renowned.”

Currently, MOHG is running Infor HMS
in the cloud in its properties across Asia Pacific, including China, Hong Kong,
Macau, Japan, Thailand, Singapore and Indonesia.

“The launch of Infor HMS in China will facilitate
the digital transformations of local services partners in the hospitality
industry,” said Eric Wong, Vice President, Infor APAC Hospitality.
“Infor has a deep understanding of the challenges hospitality service providers
face as they shift to fully digital processes, a change that is being
accelerated under the current pandemic. With its multi-tenant architecture and the
reliability of the AWS platform, Infor HMS offers customers flexible, stable
and reliable capabilities that allow them to meet the digital challenges of
today and the future head on.”

Media
contact

Phyllis Tan

Infor Asia
Pacific

+65
9799 9133

Phyllis.tan@infor.com

About Infor

Infor
is a global leader in business cloud software specialized by industry.
Providing mission-critical enterprise applications to 67,000 customers in more
than 175 countries, Infor software is designed to deliver more value and less
risk, with more sustainable operational advantages. We empower our 17,000
employees to leverage their deep industry expertise and use data-driven
insights to create, learn and adapt quickly to solve emerging business and
industry challenges. Infor is committed to providing our customers with modern
tools to transform their business and accelerate their own path to innovation.
To learn more, please visit www.infor.com.

Infor Launches Hospitality Management Cloud Solution based on Amazon Web Services in China to Spur Digital Transformation among Chinese Hotels

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Infor Launches Hospitality Management Cloud Solution based on Amazon Web Services in China to Spur Digital Transformation among Chinese Hotels - Brand SpurInfor Launches Hospitality Management Cloud Solution based on Amazon Web Services in China to Spur Digital Transformation among Chinese Hotels - Brand Spur

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Infor Launches Hospitality Management Cloud Solution based on Amazon Web Services in China to Spur Digital Transformation among Chinese Hotels - Brand SpurInfor Launches Hospitality Management Cloud Solution based on Amazon Web Services in China to Spur Digital Transformation among Chinese Hotels - Brand Spur

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