CPA Australia: Strong customer focus leads to speedy recovery for Indonesian small businesses

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  • COVID-19 the biggest challenge confronting Indonesian small businesses in 2020.
  • Established e-commerce and online delivery services helped businesses shift online quickly.
  • Seventy-six per cent of surveyed Indonesian small businesses expect to grow in 2021.

JAKARTA, INDONESIA – Media OutReach – 30 March 2021 – Although many small businesses in Indonesia were adversely impacted by COVID-19 in 2020, a strong focus on online sales and customer satisfaction should lead to a rebound in small business activity in 2021, according to CPA Australia.

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CPA Australia: Strong customer focus leads to speedy recovery for Indonesian small businesses - Brand SpurCPA Australia: Strong customer focus leads to speedy recovery for Indonesian small businesses - Brand Spur

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CPA Australia: Strong customer focus leads to speedy recovery for Indonesian small businesses - Brand SpurCPA Australia: Strong customer focus leads to speedy recovery for Indonesian small businesses - Brand Spur

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