Revolutionary FWD Care recovery plan provides unique rehabilitation support and care


Recovery nurse to assist customer recovery journeys with tailored physical and emotional support

HONG KONG SAR – Media OutReach – 11 November 2021 – FWD Insurance (‘FWD’) is reimagining critical illness recovery support with the new FWD Care recovery plan (‘FWD Care’), a six-month recovery programme designed to offer critical illness survivors with tailored physical and emotional support assisted by a registered Recovery Nurse. The plan is available for FWD customers with individual medical, Voluntary Health Insurance Scheme (‘VHIS’) or critical illness insurance (‘Medical and Critical Illness Insurance’), who are survivors of cancer, heart attack or stroke. It also takes care of bereaved family members, providing emotional support services in the unfortunate cases of customers passing away (See Appendix 1 for details).