Backbase enters into strategic partnership with FrankieOne to provide financial institutions in Australia and New Zealand with safer and simpler digital onboarding

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MELBOURNE, AUSTRALIA – is on a mission to re-architect banking around the customer.

Backbase created the Backbase Engagement Banking Platform – a unified platform with the customer at the center, empowering banks to accelerate their digital transformation. From customer onboarding, to servicing, loyalty, and loan origination, our single platform — open and frictionless, with ready-to-go apps — improves every aspect of the customer experience. Built from the ground up with the customer at the heart, our Engagement Banking Platform easily plugs into existing core banking systems and comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.

Industry analysts Gartner, Omdia, and IDC continuously recognize Backbase’s category leadership position. Over 120 financial institutions around the world have embraced the Backbase Engagement Banking Platform. In APAC, the customers we serve include ABBANK, BDO Unibank, Bank of the Philippine Islands, EastWest Bank, HDFC, IDFC First, JudoBank, Techcombank, TPBank, and UBank.

Backbase is a privately funded fintech company, founded in 2003 in Amsterdam (Global HQ), with regional offices in Singapore (APAC HQ), Atlanta (Americas HQ), and operations in Australia, India, Indonesia, Malaysia, Philippines, Thailand, Vietnam, Latin America, and the UK.

About FrankieOne

is a single connection to the global ecosystem of KYC/AML and fraud protection providers. With a dynamic orchestration of over 350 data sources and vendors across 195 countries, banks and fintechs can easily switch on the best-of-breed solutions to onboard more of the right customers. As a modular platform, FrankieOne is able to tailor specific journeys for different customers, simplify compliance, and dynamically manage risk.