FG Launches AI-Powered GovGuideNigeria Platform On WhatsApp To Improve Access To Government Services

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FG Launches AI-Powered GovGuideNigeria Platform On WhatsApp To Improve Access To Government Services

The Federal Government has unveiled a new artificial intelligence-driven platform, GovGuideNigeria, as part of efforts to simplify public access to government information and digital services across the country.

The platform, which operates through WhatsApp and a web-based interface, is designed to provide Nigerians with faster and easier access to information from federal ministries, departments, and agencies using conversational AI technology.

According to government officials, GovGuideNigeria supports multiple Nigerian languages including English, Hausa, Igbo, and Yoruba, a move aimed at improving accessibility for underserved populations and reducing language barriers in public service delivery.

Brandspur Brand News reports that the AI-powered platform currently integrates information from more than 35 federal ministries and over 60 government agencies, enabling citizens to obtain verified government information through a simplified digital interface.

The initiative forms part of the Federal Government’s broader digital transformation strategy focused on leveraging artificial intelligence and emerging technologies to improve governance, transparency, and citizen engagement.

Officials said the platform is expected to enhance access to public information for low-literacy communities, rural populations, and digitally excluded groups by offering a more user-friendly communication channel through widely used mobile applications.

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The project was developed through collaboration involving the National Centre for Artificial Intelligence and Robotics, Meta, and local technology partners working on public-sector digital innovation initiatives.

Bosun Tijani, Minister of Communications, Innovation and Digital Economy, said the platform demonstrates how partnerships between government institutions, technology companies, and local innovators can address real public service challenges through digital innovation.

Industry analysts say the launch highlights Nigeria’s growing interest in adopting artificial intelligence solutions within governance systems as African governments increasingly explore digital tools to improve efficiency, communication, and service delivery.

The rollout of GovGuideNigeria also aligns with ongoing federal efforts to expand digital inclusion, strengthen e-governance infrastructure, and deepen technology adoption across critical sectors of the Nigerian economy.