There has been one confirmed instance of a targeted attack against Guarantee Trust Bank Plc’s website domain.
Just one day after the bank renewed its domain name, there was a hacking attempt on Wednesday that resulted in a brief outage to the website, preventing users from accessing online services.
This caused a great deal of anxiety and media stories claiming that the bank’s website had been copied, thereby endangering the privacy of its customers.
The bank claimed that its website was not replicated and that the incident was a failure in a statement that was provided to BrandSpur banking and finance news on Thursday and signed by management.
By emphasising that the bank does not retain consumer information on its website, it also allayed worries about customer data being compromised.
According to the statement titled “Alleged Web Domain Hack: GTBank Provides Clarity,”: “Our attention has been drawn to reports in the media alleging that hackers have seized the bank’s website, cloned it, and intercepted customer data.
“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank’s website has not been cloned and that we do not store customer information on our website, and as such, there has been no instance of compromise of customer data,” it added.
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In the statement BrandSpur banking and finance news desk accessed, GTBank reaffirmed its unshakeable commitment to protecting customer data and urged customers to be calm and faith in the bank’s comprehensive security measures. It also added that the bank’s information security professionals were working around the clock to restore domain settings.
The institution stated: “Our dedicated team of information security experts is currently working round the clock to restore domain settings, and we can assure our customers that our website will be up shortly.
“We urge all our customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data. Thank you for your continued support,” it added.
Citing, a further investigation by The PUNCH’s correspondence revealed that the website is currently operational.
