FirstBank is promoting its digital account-opening service, allowing prospective customers to begin banking with the lender without visiting a physical branch.
The service is available to individuals and businesses seeking to open accounts through an internet-connected smartphone, tablet or computer. The bank says customers can complete the initial application process from home, the office or another location.
Brandspur Banking News Desk reports that the digital onboarding platform is designed to reduce the paperwork and in-person steps traditionally associated with opening a bank account. FirstBank is positioning the service as a more accessible option for new customers and those looking to manage their finances or business banking remotely.
The initiative forms part of the bank’s wider use of technology to improve access to financial services. FirstBank, which says it has 132 years of operating history, is also linking its digital services to its financial inclusion efforts across Nigeria.
Customers can access the account-opening process through the bank’s official website, where they can also review its range of banking products and services.
The move comes as banks continue to expand digital channels for customer access and service delivery. For prospective account holders, the option to begin onboarding online offers an alternative to travelling to a banking hall, although access to the service depends on having an internet-connected device.
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FirstBank says its digital platform is intended to make the process of getting started with banking more convenient for customers.
