MultiChoice Nigeria unveils new DStv, GOtv packages

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To make the forthcoming celebratory time of the year a happy and pleasurable experience for consumers in Nigeria, MultiChoice, Africa’s leading pay-tv giant, has increased its DStv and GOtv package offerings to deliver more quality content at great value for customers this festive season and beyond.

According to the organisation, on Sunday, 1st December 2019, DStv & GOtv customers will have more entertainment options to choose from with the introduction of three new DStv packages – namely: DStv Confam, DStv Yanga and DStv Padi, while GOgetters will also get two new GOtv packages which include GOtv JOLLI and GOtv JINJA.

These new packages are exclusively and specially-curated for the Nigerian market and come upgraded with new channels, fresh content and Naija-centric names that contribute to a more enhanced viewing experience. In addition, the GOtv Max package will be revamped to include more channels, thus offering more value at an affordable price.

Speaking on the latest offerings, John Ugbe, Chief Executive Officer, MultiChoice Nigeria, said the introduction of the new packages customised for Nigerians would unlock a new level of entertainment and value for customers, giving them improved choices and a brand new DStv and GOtv experience.

“We are constantly driven to ensure that customers are satisfied with the overall quality of our services. The new packages are exclusively curated from Naija and for Nigerians, driven by great programming and affordable prices.

“With improved package options available to our valued customers, they can choose a subscription plan that best fits their needs and budget. We remain committed to giving millions of television viewers in Nigeria the opportunity to enjoy world-class entertainment,” he said.

The new packages come loaded with the recently-launched channels – Da Vinci, TNT Africa and Real-Time – as well as other top local, sports, movies and general entertainment channels.

To ensure that customers get a glimpse of the exciting entertainment lined up on these exciting new packages, MultiChoice will give customers with active subscriptions on DStv Access, DStv Family, GOtv Plus and GOtv Value a two-week preview from Sunday, 1st December, till Sunday, 15th December 2019 at no extra cost.

About the New Packages

DStv Confam which goes for N4, 500 is the home for BET, Da Vinci Learning, TNT Africa and more. With over 120 channels, DStv Confam guarantees the best of family time with international entertainment, kids, news and sports. DStv Yanga which goes for N2, 500 with over 94 channels to choose from offers amazing channels such as Africa Magic Epic, ROK 2 and Ebony Life and more. DStv Padi which goes for N1, 800 offers over 51 exciting channels.

However, GOtv JOLLI which goes for N2, 400 offers 68+ world-class channels, including brand new channels such as ROK2, CBS Reality, FOX, TNT Africa and Davinci Learning, while GOtv JINJA which goes for N1, 600 offers 47+ exciting local and international channels, including FOX Life and Real-Time and educative kid’s channels like PBS Kids, local drama on Africa Magic Epic and lots more.

Prices of selected food stuff increased in October – NBS

The National Bureau of Statistics (NBS) said the average price of some selected food items in the country increased in October.

NBS said this in its “Selected Food Price Watch (October 2019)’’ report released on its website.

Selected food price watch data for October 2019 reflected that the average price of 1 dozen of Agric eggs medium size decreased year-on-year by -4.23% and increased month-on-month by 1.24% to N462.46 in October 2019 from N456.81 in September 2019 while the average price of piece of Agric eggs medium size (price of one) decreased year-on-year by -2.91% and month-on-month by -1.90% to N40.51 in October 2019 from N41.30 in September 2019.

The average price of 1kg of tomato decreased year-on-year by -23.88% and increased month-on-month by 2.58% to N233.38 in October 2019 from N227.50 in September 2019.

The average price of 1kg of rice (imported high quality sold loose) increased year-on-year by 2.55% and month-on-month by 3.08% to N382.57 in October 2019 from N371.13 in September 2019.

Similarly, the average price of 1kg of yam tuber decreased year-on-year by -28.73% and month-on-month by -5.51% to N179.75 in October 2019 from N190.23 in September 2019.

The NBS said in arriving at the report, fieldwork was done by more than 700 NBS staff in all states of the federation supported by supervisors who were monitored by internal and external observers.

It said the NBS audit team subsequently conducted randomly selected verification of the prices recorded.

Download the Selected Food Price Watch (October 2019) report here

Budweiser rewards employees, trade partners

Budweiser, a premium brand of International Breweries Plc, a proud member of the AB InBev family has concluded plans to sponsor top-performing sales staff and distributors to watch select European Premier League matches as a way of rewarding and appreciating them for their hard work and commitment.

The company is rewarding a total of 54 persons for their performance in the recent financial year and to encourage them to do better.

Speaking on the company’s plans, Marketing Director, International Breweries Plc, Mrs Tolulope Adedeji, said that this move is one of the company’s ways of celebrating its distributors and employees as critical stakeholders of the organisation’s sales and distribution value chain has added value and contributed immensely to the business over the years.

“We are very pleased with our distributors and sales team who have put in the effort and endless contributions towards ensuring the success of the business. As proud sponsors of both English Premier League and Spanish LaLiga, we decided to express our gratitude by giving outstanding sales staff and distributors an exciting experience that comes with watching EPL matches live at the stadiums. It promises to be a fun, unforgettable and exciting ride,” Adedeji said.

Since Budweiser announced the signing of a multi-year deal with English Premier League and LaLiga in July, the King of Beers has continued to be one of the most visible brands in sports sponsorship. The brand has showcased its uniqueness at creating relevant, grand and memorable experiences with exciting, fun-packed viewing parties that not only bring fans of the sport together but promote conviviality and provide an avenue for them to watch these matches with their favourite celebrities.

“As an organisation, International Breweries is delighted to make this trip happen for our partners who have shown dedication and hard work towards this business relationship. We encourage our distributors and employees to sustain the momentum that has led them here,” Adedeji added.

How WhatsApp groups support Nigeria’s Nurse graduates

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Around 12,000 students are enrolled in Nigeria’s nursing schools each year. As it is in many health professions, these students often find it challenging after graduation when they search for and start their first job. They feel unprepared and have difficulties to put their knowledge from school into practice.

Mobile instant messaging platforms are used by many health professionals to share information and professional experiences. Shutterstock

In addition, many feel unwelcome in their teams, which results in a sense of professional isolation and high drop-out rates. Yet, new graduates stand to gain a lot if they engage in networking groups. These are known to be effective in creating a support system for young graduates, finding jobs, sharing knowledge and resources, and making connections.

WhatsApp, a mobile instant messaging platform, is a potential platform for professional networking which has seen recent remarkable expansion in Nigeria and other African countries. The reasons for this development are the increased availability of smartphones and the relatively low costs of data in Nigeria.

The platform can also be used easily without much technical knowledge and the connective features of the app enable up to 256 users to exchange text, emoticons, pictures, video, and audio messages.

These developments have created unprecedented opportunities for health professionals to share clinical information and professional experiences. It also helps them stay connected with each other after graduation.

The availability of this technology and lack of existing structures for professional networking among young nursing graduates have presented an opportunity to show how WhatsApp can be used to address this need among recent graduates of schools of nursing in Nigeria.

The research

Our research was part of a larger initiative that examined the use of social and mobile media in health professional contexts. It was funded by the Swiss Programme for Research on Global Issues for Development.

We randomised five schools with new nurse graduates in Oyo state, Nigeria, into two groups. In the first group, 77 graduates from three schools participated in three moderated WhatsApp groups. A further 37 graduates from the two other schools served as the control group, which didn’t engage in the moderated WhatsApp activities.

The two groups were comparable, as they had no significant differences on age, sex and the place of post-qualification practice.

The project team developed a script to guide moderators (group admins) whose responsibilities are to post messages, encourage full participation, respond to questions, and apply ground rules, in the facilitation and moderation of the group chat. The moderators have experienced nurses who shared clinical knowledge and stimulated professional discussions in the WhatsApp-based “online classrooms” for 6 months, December 2016 to May 2017.

knowledge quiz “fastest finger” was aimed at stimulating the participants’ engagement. The first person who correctly responded to the moderator’s weekly question received a small amount of airtime. The moderators also rewarded the most active participants in every month with airtime.

Participants didn’t receive any other financial compensation; instead, they used their own data bundles. At the end of the intervention, both groups completed an online survey that included knowledge tests. In addition, some participants from the WhatsApp groups took part in focus group discussions.

We found that participants in the moderated WhatsApp groups were more knowledgeable regarding the clinical topics discussed in the group chat and they expressed fewer feelings of professional isolation than their counterparts who didn’t take part in the moderated group chat. Similarly, those who engaged actively in the WhatsApp groups had more knowledge, experienced less isolation and showed higher levels of professional identification.

The positive quantitative results were affirmed in the focus group discussion. Group discussants said that they learned from the interactions on WhatsApp and that they gained new knowledge about clinical topics:

I gained a lot. It also made me learn even though I wasn’t reading textbooks.
It connects us as if we are still in school.

In addition, some participants said they got jobs through adverts that the moderators posted in the chats.

The findings provide evidence that moderated WhatsApp groups can be a source of learning. In addition, they permit togetherness of geographically distant professionals.

The experience of isolation and a lack of knowledge are two very common issues that many health professionals encounter when they start their first job after graduation. The research points to the potential of instant messaging, which offers unique connective features, but is still an underused source of mobile learning in Nigeria.

Going forward

Health professional bodies may use the connective features of mobile instant messaging platforms to provide support for new graduates during their first few months of practice. Training institutions can also use these platforms to promote alumni activities that can enhance the development of the institutions.

The increasing use of WhatsApp by health professionals in Nigeria and elsewhere carries, however, considerable risks that also need to be considered. These include issues like the protection of privacy of both the health care provider and the patient and circulation of incorrect information.

To address these problems, health professionals need to be trained on how to use social media apps responsibly and professionally. This kind of training and skills development should be included in pre-service and in-service education curricula.

Regulating agencies, such as the Nursing and Midwifery Council of Nigeria, also need to develop new or adapt existing guidelines on professional usage of mobile phones and social media.The Conversation This article is republished from The Conversation. Read the original article.

Men vs Women: Who spends more on Black Friday in Nigeria?

Every year, thousands of sale lovers look forward to the end of November. This is when Black Friday, the biggest shopping craze of the year, takes place. Retailers have been preparing for months to finally, on 29th November, unveil the best promotions and discounts for their clients.

Originally, Black Friday used to be known only in the United States. However, in the last few years, the event has spread to other continents, including our country. Nigerians have welcomed with opened arms the opportunity to participate in huge sales and make great savings.

In which part of Nigeria is Black Friday the most popular? What are the differences in attitudes toward sales among men and women? How much money are Nigerians willing to spend and on which products? Where and when do Nigerians consumers shop? Picodi.com analysts look closer into the Black Friday phenomenon and answer these questions.

The king of all sales

Black Friday is not the only shopping holiday in November. Although still not as prominent in Nigeria, in many countries Singles’ Day is celebrated on November 11th. Named after the multiple “one” numbers in the date, representing people who are single, Singles’ Day originated in China. The high discounts offered on that day attract huge crowds, especially in Asia.

The survey conducted by Picodi.com shows that Black Friday clearly rules in Nigeria. Among respondents who took part in one of November shopping holidays, 71 per cent participated in Black Friday sales. 26 per cent took advantage of both Black Friday and Singles’ Day. Merely 3 per cent answered that they took part in Singles’ Day only.

Shopping boom in Nigerian cities

Although Black Friday is celebrated throughout Nigeria, in some cities people anticipate it more than in others. With the internal data from Picodi.com, we found cities where an increase of visits in online stores was the largest (compared to an ordinary Friday).

The biggest increase of interest in Black Friday sales was noted among citizens of Abuja. Black Friday has also gained significant popularity among residents of Lagos and Port Harcourt, who took the second and third place respectively.

Male versus female shoppers

Black Friday sales are popular among both male and female citizens of Nigeria. As much as 70 per cent of female respondents are going to take part in Black Friday — it is 11 percentage points less than male shoppers.

Women purchase more products: 6 in comparison with 4.8 bought by men. Also, women spend more money than men on Black Friday. An average woman is willing to spend around ₦83,125, while an average man around ₦75,341.

The top categories of products bought by women are home appliances, underwear and cosmetics. On the other hand, male shoppers chose electronics, home appliances and clothing as their top purchases. What is more, women spend 64 per cent more time on shopping compared to men.

Black Friday is all about the promotions. In this case, as well, men and women have separate preferences. The surveyed women choose a higher discount on selected products as their favourite type of promotion. The second-place take freebies added to order, and a lower discount on an entire range of products is in the third place. On the other hand, men’s favourite promotion is a discount coupon or code. It is followed by a higher discount on selected products and then a lower discount on an entire range of products.

No time to lose

The popularity of online shopping is rising year after year, especially because of events such as Black Friday or Singles’ Day. Majority of the surveyed Nigerians (66 per cent) are going to shop online on Black Friday. One-third of respondents (30 per cent) decided to shop in both online and offline stores. Only 4 per cent of Nigerians are going to shop exclusively in brick-and-mortar stores.

One of the reasons against shopping in malls is having to wait in lines. Although in Nigeria the situation is not as extreme, in some countries, special tutorials are created on how to endure the neverending queuing on Black Friday. Nevertheless, not everyone is willing to waste their time standing in line. Among Nigerian respondents, as much as 13 per cent of women and 15 per cent of men declare that they would rather give up on purchasing a product than wait in line.

Those who decide to place orders online do not have to worry about queues and can shop around-the-clock. On the Nigerian Internet, peaks of shopping activity fall at 10 and 11 AM. Consumers make purchases at home, during the commute, or even at work — 74 per cent of surveyed Nigerians admitted that they buy while working.

Toyota Revs Up Lineup with New 302-Horsepower RAV4 Prime (Photos)

  • The Most Powerful and Quickest RAV4 Ever
  • The Most Fuel-Efficient RAV4 Ever
  • Projected 0-60 MPH in 5.8 Seconds and Estimated 90 MPGe
  • Available in SE and XSE Model Grades
  • Available Color Head-Up Display, a RAV4 First
  • Premium Design Features
  • New for Model Year 2021 and Available in Summer 2020

LOS ANGELES (Nov. 20, 2019) – The fifth-generation Toyota RAV4, on the market for barely a year, is going more places than it has ever gone before. The arrival of the first-ever RAV4 TRD Off-Road model was announced earlier this year, and today, at the Los Angeles Auto Show, Toyota debuts a new premium, fun-to-drive RAV4 performance model with an estimated 302-horsepower, advanced all-wheel drive, sport-tuned suspension and exclusive design features.

It just happens to also be the first-ever RAV4 plug-in hybrid electric vehicle (PHEV). And so, in addition to an ability to do 0-60 mph in a projected 5.8 seconds, which is the second quickest acceleration time in the Toyota lineup, it can drive an estimated 39 miles on battery alone on a single charge, which is the highest EV range of any PHEV SUV on the market. The RAV4 Prime also has a manufacturer-estimated 90 combined MPGe. Welcome to a new chapter of Toyota SUV performance.

The Toyota RAV4 Prime, a 2021 model that will arrive in summer 2020, breaks ground as the most powerful and quickest RAV4 ever while also being the most fuel-efficient.

The 2021 RAV4 Prime will be available in SE and XSE grades, both emphasizing athletic on-road performance and premium comfort and style. With its plug-in hybrid technology advancing, Toyota sees such vehicles as critical to an overall electrification strategy that will also include standard hybrids and battery electric vehicles (BEVs), along with fuel cell electric vehicles (FCEVs) like the second-generation Mirai unveiled in October.

Think Faster

The Toyota RAV4 Prime builds on the RAV4 Hybrid, which is currently the most powerful and most fuel-efficient model in the line with sales up 72% over last year and currently the best-selling hybrid vehicle on the market. The RAV4 Prime amplifies both performance and efficiency, reflecting Toyota’s 20+ years of hybrid vehicle leadership.

With more powerful motor-generators, a newly developed high-capacity Lithium-Ion battery and a booster converter, the 2021 RAV4 Prime yields an 83-horsepower (hp) jump in total system output over the RAV4 Hybrid and has the most horsepower in its segment. The resulting boost in performance is striking: Toyota projects 0-60 mph acceleration in 5.8 seconds which is quicker than the RAV4 Hybrid (7.8 sec.) and in a league with luxury/performance SUVs that come nowhere near this Toyota’s remarkable fuel economy. And, notably, the RAV4 Prime uses regular-grade gasoline — just not much of it.

A comparison with an older RAV4 offers a vivid illustration of the march of technology. The 2006-2012 RAV4 offered an optional 269-hp, 3.5-liter gas V6 engine that reached 0-60 mph in 6.3-seconds, which is a half-second slower than the RAV4 Prime. And, that model’s 21 combined MPG fuel economy rating simply pales in comparison.

Sporty and Sportier

Toyota engineered the 2021 RAV4 Prime for the performance-oriented driver and is, therefore, offering it in the sporty SE and XSE grades. The SE grade is new for the RAV4 Prime, and the XSE is currently exclusive to the RAV4 Hybrid. The SE flaunts its sporty attitude with 18-in. painted and machined alloy wheels and exclusive front grille design and front lower spoiler. Piano black exterior accents and a painted grille/diffuser complete the premium look.

The SE’s equipment is quite comprehensive, with standard heated front seats, 8-way power driver’s seat with lumbar adjustment, 7-in. Multi-Information Display, Blind Spot Monitor, a leather steering wheel and shift knob with red stitching, a power liftgate, and Audio with 8-in. the touch-screen and Amazon Alexa, as well as Android Auto and Apple CarPlay compatibility. The available Weather & Moonroof Package lets in the sun, moon and stars while keeping the cold at bay with a heated steering wheel, heated rear outboard seats, and windshield wiper de-icer, while rain-sensing windshield wipers add to the convenience.

As on the current RAV4 Hybrid XSE, the Prime version of this grade stands apart with a two-tone exterior paint scheme pairing a black roof with select colours, including the striking new-to-RAV4 Supersonic Red. Exclusive 19-in. alloy wheels, the largest ever offered on a hybrid RAV4, have a unique two-tone design. Vertical LED accent lights give the XSE a distinct look, while the optional Adaptive Front Lighting System (AFS) with headlamp auto-levelling partially aims the beams into turns as the driver steers.

Inside, XSE steps up the sport, luxury and tech with RAV4’s first-ever paddle shifters, along with moonroof, unique SofTex synthetic leather seat surfaces, wireless smartphone charging, ambient lighting, auto-dimming rearview mirror with integrated garage door opener and the largest multimedia screen in any RAV4 ever. The standard Audio Plus system comes with a 9-in. the touch-screen and there is an available Premium Audio that includes Dynamic Navigation and JBL speaker system.

An available Premium Package pushes the RAV4 Prime XSE further with Premium Audio with Dynamic Navigation and JBL speakers, perforated and ventilated SofTex front seats, RAV4’s first head-up display, heated rear SofTex outboard seats, heated steering wheel, panoramic moonroof, digital rear-view mirror, memory driver’s seat, 4-way power passenger seat, 5-door SmartKey system, kick-type power rear liftgate, Bird’s Eye View Monitor and yes, more.

How Does It Do That?

Toyota hybrids have for years demonstrated high performance with low fuel consumption, and now the 2021 RAV4 Prime makes one of the strongest cases yet. The RAV4 Prime uses a differently tuned version of the RAV4 Hybrid’s 2.5-litre four-cylinder Atkinson-cycle gas engine. It produces the same projected 176 hp as in the hybrid but paired with the electric motors, total system output equals 302 horsepower.

The RAV4 Prime’s passenger space isn’t compromised by the larger Lithium-Ion battery, as it is mounted under the floor. The mounting position also gives the RAV4 Prime a low centre of gravity and enhanced driving stability.

The RAV4 Prime’s enhanced heat pump HVAC system, based on Prius Prime’s and tailored to fit RAV4 Prime, contributes to an increasing EV range, as energy consumption for cabin temperature control can significantly decrease EV driving range.

Electrified Traction

The RAV4 Prime employs the same version of Electronic On-Demand All-Wheel Drive (AWD) as the RAV4 Hybrid. In both models, a separate rear-mounted electric motor powers the rear wheels when needed, including proactively on acceleration startup and also in reduced-traction conditions.

The AWD system also reduces understeer during cornering for enhanced steering stability. Off-pavement, AWD enhances hill-climbing performance. A driver-selectable Trail mode makes it possible to get unstuck by braking a spinning wheel and sending torque to the grounding wheel.

With available paddle shifters, the driver can “downshift” to increase the regenerative braking in steps, which fosters greater control when driving in hilly areas, for example.

As on the RAV4 Hybrid, the innovative Predictive Efficient Drive feature acts like an invisible “hyper-miler” co-driver. Using the available navigation system, Predictive Efficient Drive essentially reads the road and learns driver patterns to optimize hybrid battery charging and discharging operations based on driving conditions. The system accumulates data as the vehicle is driven and “remembers” road features such as hills and stoplights and adjusts the hybrid powertrain operation to maximize efficiency.

All Toyota RAV4 models come equipped with standard Toyota Safety Sense (TSS 2.0), which groups a long roster of active-safety technologies and capabilities:

  • Pre-Collision System with Pedestrian Detection (PCS w/PD)
  • Full-Speed Range Dynamic Radar Cruise Control (DRCC)
  • Lane Departure Alert with Steering Assist (LDA w/SA)
  • Automatic High Beam (AHB)
  • Lane Tracing Assist (LTA)
  • Road Sign Assist (RSA)

The XSE Premium Package adds Rear Cross-Traffic Braking (RCTB) and Front and Rear Parking Assist with Automated Braking (PA w/AB).

Starting with the 2020 model year, every Toyota Hybrid Battery Warranty has been increased from 8 years or 100,000 miles to 10 years from the original date of first use, or 150,000 miles, whichever comes first.

2021 Lexus LC 500 Convertible Makes Global Debut At 2019 Los Angeles International Auto Show (Photos)

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  • Performance Luxury Convertible Expands Two-Door Flagship LC Family
  • Robust Structural Rigidity Delivers Performance Handling
  • Android Auto, Apple CarPlay and Amazon Alexa Compatibility
  • Convertible Top Opens in Approx. 15 seconds
  • 471-horsepower Naturally Aspirated V8 Engine
  • Barrett-Jackson to Auction One-of-a-Kind LC 500 Convertible Next Year
  • On Sale in Summer 2020

LOS ANGELES (November 19, 2019) – With a focus on providing the same dynamic and luxurious driving performance for which the flagship LC 500 coupe is known, the 2021 Lexus LC 500 Convertible makes its global debut today at the 2019 Los Angeles International Auto Show. Expanding the aspirational two-door LC family, the LC 500 Convertible offers an additional way to stimulate the senses – with the top down. The exterior of the new LC Convertible stylishly blends the coupe’s unique roofline with the character of a convertible, achieving an exquisite profile with the top open or closed.

Designed from the Top, Down

The LC 500 Convertible echoes the coupe’s “Even Sharper, More Refined” driving characteristics, with a low centre of gravity, optimal weight distribution, and a focus on performance-minded handling thanks to impressive structural rigidity. Lexus engineers relied on computer-aided engineering (CAE) analysis and real-world driving evaluation to match the driving qualities of its coupe counterpart, and the extensive research and development yielded impressive results.

Engineers aimed to retain similar handling dynamics to the LC 500 coupe while also improving chassis rigidity with the addition and relocation of various structural braces. The LC Convertible’s suspension is tuned specifically to complement the subtle changes in weight between the two platforms, as a reduction of unsprung weight in the front suspension improves the overall stroke. In the rear, engineers were able to further enhance structural rigidity by reshaping and relocating the rear suspension brace tower. Weight was reduced in the rear of the vehicle by utilizing a lightweight die-cast aluminium suspension brace, while a performance dampener is employed to enhance ride comfort.

Drivers of the front-engine, rear-wheel-drive LC Convertible can expect similar breath-taking performance to the coupe, thanks to the powerful drivetrain combination of the 5.0-litre V8 engine paired with the seamless Direct-Shift 10-speed automatic transmission. The naturally aspirated, direct-injection V8 is rated to produce 471 horsepower at 7,100 rpm and 398 lb-ft of torque at 4,800 rpm.

Soft Top, Hard Demeanor

The LC Convertible’s soft-top design features an innovative folding mechanism that includes a tonneau cover for when it is stored. The design allowed engineers to focus on accentuating the sleek lines of the convertible without significant intrusions to the trunk and cabin space that can come with a heavier, bulkier hardtop. The coupe’s curves are further highlighted with the silhouette of the convertible through a few key changes. At the rear, the trunk is accentuated with a “kicked up” design that lifts its profile slightly, while the surface of the spoiler is laterally broadened to emphasize the low, wide stance of the car. The centre brake light is now integrated into the trunk lid, unlike the coupe where it rests on the top of the rear windshield.

The four-layer soft top is designed to retain the flowing roofline of the coupe without the supporting frame visible through the fabric. The roof material itself was carefully selected and manufactured to ensure for optimal tension, to minimize wrinkling and improve sound insulation. The roof can be opened or closed at speeds up to 31 mph, while an animated display on the instrumentation panel shows the top’s progress. One of the most impressive aspects is the time it takes: approximately 15 seconds to open and approximately 16 seconds to close*.

The top is offered in two colours: black and beige. Exterior paint options on the convertible include Ultra White, Smoky Granite Mica, Liquid Platinum, Atomic Silver, Obsidian, Caviar, Infrared**, Cadmium Orange, Flare Yellow**, and Nightfall Mica. Depending upon the exterior colour chosen, three interior colours are available: Black, Circuit Red and Toasted Caramel.

Shown at the Los Angeles International Auto Show is the LC 500 Convertible Inspiration Series. This special edition is limited to only 100 units, and it will be offered in Structural Blue with white semi-aniline leather interior trim, unique blue top, grey headlamp garnishes, side intake garnishes, and taillamp garnishes. Chrome/black 21-inch wheels come standard. More details to follow in a later announcement.

Top Down, Year ‘Round

With the new LC Convertible, even if the weather cools down that doesn’t mean the top has to stay on. In fact, the HVAC system is designed to adjust the temperature automatically regardless of whether the top is raised or lowered, and if the top is down neck heaters are designed to help keep the upper body warm. The Lexus Climate Concierge with Upper Body Heating automatically manages the air conditioner, seat heaters, neck heaters and steering-wheel heater to ensure the cabin is at the ideal temperature even if the outside weather is not. The HVAC system has also been optimized to send warm or cold air to the back of the driver’s hands when gripping the steering wheel.

Engineers also took care to ensure the driving experience is ideal for all occupants. The cabin is designed to reduce wind noise thanks to the unique shape of the beltline and rear moulding to suppress wind from entering. A transparent polycarbonate wind deflector helps restrict unwanted air from entering the cabin during city and freeway driving so occupants can enjoy comfortably conversing with the top down. There is also an available windscreen that further reduces wind buffeting at higher speeds. Active Noise Control (ANC) combines sound insulation and absorption techniques to help suppress unwanted harshness from entering the cabin.

While efforts are taken to keep certain sounds out, the powerful roar of the naturally-aspirated V8 engine of the LC family is a sound to savour. To make the engine’s throaty voice heard while the top is down, the engine’s intake pulses are naturally carried through a diaphragm into a sound pipe that carries the sounds, not the air itself, into the cabin to enhance the V8’s rumble (similar to the system employed in the Lexus LFA). There’s no electronic sound generation here!  To further enhance the aggressive tone of the engine’s exhaust and augment performance, a computer-controlled valve balances the fine line between optimizing exhaust back-pressure and exhaust tone and volume at higher engine speeds.

Impressive Technology Top of Mind

Much like its coupe brethren, the LC 500 Convertible will come with an impressive 10.3-inch high-resolution split-screen multimedia display to provide immediate, simultaneous access to audio or climate controls and various systems, including the voice-activated navigation system.

For 2021, the LC Convertible will feature Android Auto, allowing you to seamlessly cast your device’s interface onto the vehicle’s multimedia display. Play your music via your favourite apps such as Spotify® and Pandora®, send messages through a range of commonly used apps like WhatsApp®, navigate with Google Maps™, and request information—all with just the sound of your voice—through the Google Assistant™. For added convenience, Android Auto can also deliver tailored information based on your calendar, usage activity and habits.

With Apple CarPlay® integration, you can access the familiar interface from your iPhone through the vehicle’s multimedia display. Simply connect an iPhone to get directions, make calls, send and receive the message via Siri®, and access apps like Spotify™, Audible® and Apple® podcasts.

Bring all the convenience of Amazon Alexa on the road with the Lexus+Alexa app. Using only your voice, you can easily access thousands of the same functions you get with Alexa at home. Listen to audiobooks, stream Amazon Music, make lists, check the weather, get news briefings and much more. You can also use it to control compatible smart-home devices such as lighting, thermostat and security systems. Offering added in-vehicle convenience, Alexa even syncs to your Navigation System to provide on-the-go recommendations.

World’s Poorest Countries Should Take a Leading Role and Direct External Aid to Their Development Priorities – UN

Least developed countries (LDCs), the world’s most impoverished nations, should proactively ensure external finance from all sources is directed to national development priorities. This approach is the best way to manage their aid dependency and eventually escape it, says UNCTAD’s Least Developed Countries Report 2019.

LDCs account for 15 of the 20 most aid-dependent countries in the world due to persistent shortfalls in their domestic savings, among other factors, according to the report.

“For LDCs to attain the Sustainable Development Goals and escape aid dependency, they need external finance that is targeted at the structural transformation of their economies,” UNCTAD Secretary-General Mukhisa Kituyi said.

To make this possible, LDCs should take ownership of their development agenda and manage the allocation of external development finance in alignment with their national development priorities. The international community also needs to step up its support towards this common goal, the report states.

It calls for an “Aid Effectiveness Agenda 2.0” to revitalize the aid efficiency agenda consolidated in the 2005 Paris Declaration on the quality of aid and its impact on development. LDCs should be equipped to adjust to a significantly changed aid and development finance landscape.

More external sources, little development finance

The developing world has access to a new aid architecture, with a wider array of external finance sources, but this situation has resulted in more complexity and opacity for the most impoverished nations, the report notes.

Moreover, this funding diversity has not translated into meaningful increases in development finance from all sources. Rather it has expanded the number of actors and instruments.

Official development assistance (ODA) disbursements to LDCs have increased by only 2% annually since the Istanbul Programme of Action of 2011 and remain far from internationally agreed targets, the report observes.

“Critically, the linkages between external development finance and national development priorities are weakening,” said Rolf Traeger, chief of UNCTAD’s LDC section.

The sectoral composition of ODA continues to be biased towards social sectors, which absorb 45% of total aid, compared to economic infrastructure and production sectors, which receive only 14% and 8% respectively.

Modern development finance is also characterized by a growing number of complex instruments and declining concessionality (a measure of the “softness” of credit reflecting the benefit to the borrower compared to a loan at the market rate).

The net result is that LDCs have increasingly resorted to debt financing, more than doubling their external debt stock from US$146 billion to $313 billion between 2007 and 2017. Currently, one-third of LDCs are in debt distress or at high risk of debt distress.

“This threatens debt sustainability and economic development potential. These developments are further weakening the limited state capacities of LDCs,” Mr Traeger said.

LDCs should manage development finance better

To reverse the trend, the report urges LDCs to strengthen the management of their development finance. This could be achieved by establishing or reinforcing aid coordination mechanisms, as has been exemplified by some LDCs, such as Rwanda and Lao PDR.

LDCs should adopt policies to adequately manage relationships with traditional and emerging development actors, including traditional donors, non-governmental organizations (NGOs), philanthropists, private sector entities involved in development cooperation and Southern sources of development finance.

In addition, the report recommends that LDCs clarify decision-making on the allocation of financial resources, project selection and the determination of priority areas and issues. They should devise mechanisms for the efficient disbursement, allocation and use of external finance to safeguard their fiscal space.

Further, LDCs should coordinate with finance sources to align externally financed programmes, projects and activities with national development plans and priorities, as well as enforce mutual accountability in practices, data collection, reporting, standards of transparency and monitoring.

LDCs need to strengthen state capacity

LDCs should also strengthen their state capacity to channel resources towards structural transformation. They should effectively mobilize and manage domestic finance to widen the fiscal space, secure needed human and institutional capabilities, and establish synergies between aid and domestic resource mobilization.

According to the report, LDCs need to mobilize and allocate the financing required for long-term investment in new productive sectors and activities, as well as the investments,  are undertaken for the technological and organizational upgrading of existing sectors and producing units.

They should also establish and strengthen institutions necessary to undertake the financial analysis and planning and coordination for structural transformation, as well as those responsible for mobilization of domestic financial resources.

In addition, LDCs should carry out the policy reforms needed to expand the tax base and raise revenues, for instance by reviewing low tax rates in natural resources sectors (especially mining) and eliminating tax loopholes and unnecessary exemptions.

Aid Effectiveness Agenda 2.0

Calling for an “Aid Effectiveness Agenda 2.0”, UNCTAD advocates for the revitalization of the traditional aid effectiveness agenda,

The report says traditional donors need to adhere to existing commitments to dedicate between 0.15% and 0.2% of their gross national income as ODA to LDCs, up from current levels of just 0.09%. These commitments were reaffirmed by the global goals adopted by all nations in 2015.

In addition, donors need to align themselves with beneficiary countries’ priorities by guiding their aid allocations according to the national development plans of LDCs and by using existing national systems.

The report calls for the elimination of state-weakening practices, such as the establishment of independent implementation units by donors and accountability procedures that fall outside the scope of recipient state structures. These actions often drain national human resources or bypass national governments completely, often disempowering the state through direct intervention at the local level.

Donors should also enhance transparency in project selection and implementation and establish internationally agreed development impact evaluation frameworks to gauge the development impact of non-state actors. They should ensure that support to the private sector creates synergies with the development of the local entrepreneurial base of LDCs.

The report says the emergence of new actors in the development cooperation space and sources of finance present today, including the private sector, philanthropic organizations and NGOs, necessitates the review and adaptation of more traditional approaches.

Bold international actions needed

UNCTAD urges the international community to take action at the bilateral and multilateral levels to reinforce measures by LDCs at the domestic level and to address systemic issues of the international financial architecture that affect LDCs’ access to development finance.

Such actions would include more South-South and triangular cooperation programmes.

The international community should also contribute to state-building in LDCs by providing capacity-building and training programmes, including in development planning, financial analysis and understanding of the evolving aid architecture.

It should give priority to the adequate representation and voice of LDCs in aid and development finance forums to ensure their specific concerns and interests are taken into consideration. This is especially true when discussing a multilateral debt restructuring mechanism, illicit financial flows, international liquidity or climate finance.

“This will entail restoring the primacy of multilateralism as the foremost means by which the voice and concerns of LDCs can be heard and catered for,” the report states.

DHL Express Launches Live Chat To Improve Convenience And Response Times

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As part of DHL Express commitment to innovation, the company launched a unique Multi-Channel Tool (MCT) that allows customers to interact with DHL Express via live chat and specialised email services.

Hennie Heymans, CEO of DHL Express Sub Saharan Africa, says customers benefit from quicker response times and by interacting with the company with the channels that are most convenient to them. The deployment of MCT is a great step towards our goal of continuously improving our customers’ experience.

“A recent CMO study found that 85% of respondents expect a seamless omnichannel service from companies, where they can interact using their preferred channel. This tool offers just that, and provides personalized service in real-time that eliminates long waiting times and potential frustration.”

He explains that customers can use the live chat option on a mobile device or on the DHL Express website and receive assistance with self-help options online. “Live chat is the popular choice of many customers due to its fast response times.”

A report by Communications Technology Company (COMM100) of over 45 million chat interactions in 2018 revealed an 83% customer satisfaction rating, which highlighted the importance of including a live chat function in the tool. Another benefit of live chat is that it can eliminate the issues that come from bad connections which can cause distorted spoken messages.

For customers who would prefer to communicate via more formal channels, DHL Express’ MCT also offers a specialised email service where customers can send their queries. “The key to success is making sure that we are available at every touchpoint that is convenient for the customer,’ add Heymans.

The Multi-Channel Tool uses a centralised knowledge management system that offers a customer service agent desktop, web self-service, case management, and customer interaction channels such as e-mail, telephony, live chat and social media. Customer service agents also have access to processes, policies and procedures, and case studies they can use to answer queries effectively. This empowers the agents with the correct information on hand, speeding up query resolution time.

In addition, when a query is received, it is routed to an agent knowledgeable in that specific subject matter, further enhancing the customer experience.

 

“The central view of a customer’s interaction history allows us to answer their questions accurately and quickly, as our agents have access to all the information they require in one place,” says Heymans. “Responses to queries will be more consistent and accurate because all agents have access to the same information.

“Our customers are looking for speed, variety and convenience, not only in the way their deliveries are managed but also in how they communicate. MCT helps drive that sense of convenience and improved time management and is an important part of our continued drive to innovate and use digital technology to improve our customer experience,” Heymans concludes.

DHL Express’ Multi-Channel Tool is currently available in South  Africa, Kenya, Nigeria, Ghana, Senegal, Cote d’Ivoire, Cameroon and Mauritius with plans to roll out to additional Sub Saharan Africa markets in the coming months.

Ill Bliss Talks Humble Beginnings, Being A Boss And His First Movie Break On The Whole Truth

On this episode of The Whole Truth, Oga Boss himself sits down with the boys of The Whole Truth in an exclusive interview and gives us details about his upcoming album, his early hustling years as a banker and how it shaped him into being a boss. He also tells us stories of how Phyno and Runtown were producing beats for everyone before their big breaks.

Ill Bliss didn’t leave out his link up with Clarence Peters either, somewhere in between all this he managed to give us some rhymes too.